Housekeeping Supervisor
About The Position
The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in their absence. Essential Functions Must adhere to the company’s Service culture – 4 Keys to creating guests for life. Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort. Must participate in all resort required meetings and trainings. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag. Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained. In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to resort standards. Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked. Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time. Maintain key control. Handle items for "Lost and Found" according to the standards. Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways, and landings. Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment. Carry an active radio to maintain contact with the Front Office and/or Engineering throughout the shift. Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed. Assist with training of Housekeeping staff. Ensure completion of cleaning projects as scheduled. Abide by all resort policies and safety rules. Perform other duties as requested by management.
Requirements
- Two to three years of progressive experience in a resort or related field preferred.
- Previous supervisory responsibility preferred.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to stand during entire shift.
- Sitting, bending, squatting, stretching, excessive walking.
- Exposure to chemicals.
- This role requires driving a golf cart.
Responsibilities
- Administering and coordinating housekeeping functions in assigned sections
- Assuming all Housekeeping Manager functions in their absence
- Adhering to the company’s Service culture
- Actively participate in team member referral program
- Being a Talent Ambassador for Silverado Resort
- Participating in all resort required meetings and trainings
- Maintaining high standards of personal appearance and grooming
- Inspecting Room Attendant’s work performance within assigned section on a daily basis
- Inspecting all V.I.P. rooms and report their availability to the Front Office
- Overseeing the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked
- Ensuring records of daily assignments are completed, signed off and turned into the Housekeeping Office on time
- Maintaining key control
- Handling items for "Lost and Found" according to the standards
- Monitoring cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways, and landings
- Overseeing the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment
- Carrying an active radio to maintain contact with the Front Office and/or Engineering throughout the shift
- Initiating work orders for repairs and maintenance and forward to Engineering
- Following through on each work order until completed
- Assisting with training of Housekeeping staff
- Ensuring completion of cleaning projects as scheduled
- Abiding by all resort policies and safety rules
- Performing other duties as requested by management
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
