Housekeeping Supervisor

Mohegan Sun • Wilkes Barre, PA

30d

About The Position

Carries out supervisory responsibilities in accordance with company and department polices. Inspects and evaluates the physical condition and appearance of guest rooms and public areas. Submits to management recommendations for maintenance-related issues. Inventories supplies and equipment. Trains new employees on job duties and department policies; coaches and rewards performance. Resolves guest and employee issues. Serves as the role model in guest service, consistently demonstrating an upbeat and positive attitude. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service. This position does not perform work on the casino gaming floor or in restricted areas.

Requirements

• One year experience in hotel housekeeping supervision.
• Must be able to effectively communicate, both orally and written, in English.
• Must be able to maneuver to all areas of the hotel.
• Must be able climb stairs.
• Must be able to bend, reach above shoulders, kneel, twist and grip items.
• Must be able to push and pull cleaning equipment.
• Excellent working knowledge of Microsoft Office (Excel, Word, Outlook and PowerPoint).
• Must be able to work various shifts, weekends, holidays and flexible hours.
• Must be able to stand during entire shift and have the ability to lift up to forty pounds.

Responsibilities

• Carries out supervisory responsibilities in accordance with company and department polices.
• Inspects and evaluates the physical condition and appearance of guest rooms and public areas.
• Submits to management recommendations for maintenance-related issues.
• Inventories supplies and equipment.
• Trains new employees on job duties and department policies; coaches and rewards performance.
• Resolves guest and employee issues.
• Serves as the role model in guest service, consistently demonstrating an upbeat and positive attitude.
• Promotes superior guest service.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: No Education Listed