Housekeeping Supervisor - Sedona Summit

MasterCorp•Sedona, AZ

5d•$18

About The Position

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. Don’t miss out—APPLY TODAY! Call 928-224-2932 Position Overview: The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. A Supervisor/Inspector must ensure the company's mission statement and values are followed by all staff who report to them. The purpose of this position is to oversee cleaning personnel and make sure that units are being cleaned effectively and in the most efficient way.

Requirements

A high school diploma or equivalent combination of education and work experience.
A passion for cleanliness.
Demonstrated motivational skills.
Strong work ethic.
Ability to train others.
Desire to help others.
Work irregular hours.
Travel - rarely

Responsibilities

Develop and maintain a high standard of excellence within staff.
Assign duties to housekeeping personnel.
May be asked to prep rooms for housekeepers during busy/peak periods.
May be asked to clean rooms using MasterCorp’s 7-step cleaning process during busy/peak periods.
Assist in the training of staff, both existing and new recruits.
Report unit maintenance issues as per company procedure.
Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary.
Inspect and prepare clean units and report them as vacant and ready.
Inspect units and complete the required number of report cards per week.
Replace kitchen inventory and supplies as needed.
Assisted in maintaining clean and organized storage closets.
Report lost and found items to the Executive Housekeeper.
Ensure a safe working environment at each site and office.
Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
Ensure a sense of urgency exists within housekeeping staff so units are turned on time.
Personal timeliness, be prompt with all assignments and appointments.
Utilize supplies and equipment efficiently and effectively.
Perform inventory and linen supplies.
Assist in linen inventories as directed.
Responsible for the time efficiency of direct reports.
Assist in solving guest complaints promptly.
Cultivate and develop strong, positive customer relations.
Willing and able to assist resort guests and owners.
Knowledgeable about the resort.
Other duties and tasks as assigned in conjunction with services contracted with the client.