Hilton Worldwide-posted about 2 months ago
Full-time • Entry Level
South Bend, IN
5,001-10,000 employees
Accommodation

We are looking for a Housekeeping Supervisor to join the Housekeeping team at the World's #1 Best Place to Work according to Forbes! The Embassy Suites by Hilton South Bend at Notre Dame is fabulous 164 room hotel located just a five-minute walk from the University of Notre Dame's football stadium and two miles to downtown South Bend attractions like the Morris Performing Arts Center and the Century Center. The ideal candidate will be a great team player, have excellent attention to detail and have the flexibility to work weekdays, weekends and holidays as needed. As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
  • Assess inventory of, assign for cleaning and inspect rooms
  • Verify and report status and/or discrepancies of rooms
  • Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
  • Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
  • Perform Room Attendant and/or Houseperson duties, as needed
  • Assist in performance evaluations of Room Attendants and Housepersons, as needed
  • Respond to special guest requests in a timely, friendly and efficient manner
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
  • Access to your pay when you need it through DailyPay
  • Career growth & development
  • The Go Hilton travel discount program
  • Competitive wellness benefits
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
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