Housekeeping Supervisor (The Athenaeum Hotel)/Seasonal Employment

Chautauqua Institution • Chautauqua, NY

11h • $18 - $20 • Onsite

About The Position

Chautauqua Institution owns and operates the Chautauqua Hotel Company , a historic full-service comprehensive hotel that has 150 rooms for guests. The Athenaeum Hotel houses the Heirloom Restaurant, and the Lobby Lounge. The Athenaeum Hotel is open from late April through October for conferences and events. The Hotel is in full operation during the Chautauqua Institution summer season, from late June through late August. About Your Compensation Compensation for this position starts at $18.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $20.00/Hour. About Your Work Day Provide shift supervision, working leadership, and training to assigned housekeepers to clean hotel rooms while ensuring the highest standard of cleanliness/safety with direction from the Hotel General Manager, Director of Lodging & Sales, the Executive Housekeeper, and with input from the Front Desk Manager and Front Desk Staff. Perform routine cleaning duties, including but not limited to deep cleaning projects, polishing wooden fixtures, removing/transporting bed linens, scrubbing/disinfecting bathrooms, trash removal, and vacuuming. Create daily room assignments and checklists and inspect rooms to direct teams to efficiently assign and complete cleaning tasks from high to low priority within the allotted timeframe without compromising quality. Monitor stocking of wheeled carts with cleaning supplies and ensure designated sign-out procedure is followed. Fill and label chemical cleaning products as necessary. Execute specific procedures for cleaning hotel rooms during an overnight stay and check out. Inspect work of team to ensure procedures are followed and rooms are cleaned to hotel standards. Document maintenance issues, property damages, or safety concerns and communicate the need for resolution with the appropriate point person. Replenish supplies/toiletries and communicate product needs to the Executive Housekeeper to ensure the team has the tools necessary to perform job duties. Ensure teams follow outlined procedures to report/log guest property left in rooms for prompt return. Lead by example when interacting with guests, anticipating guest needs, and responding promptly to questions or resolving concerns. Establish and maintain positive, productive working relationships with team members, colleagues, and management. Responsible for OSHA’s Blood Borne Pathogen and Hazard Communication/Safety Data Standards, including training, record keeping of required documentation, and proper use of protective equipment when cleaning up potentially infectious materials and/or using cleaning chemicals. Understand Worker’s Compensation processes, provide assistance to associates reporting work-related injuries, submit required paperwork to Human Resources and monitor the status of work-related injury and restrictions.

Responsibilities

• Provide shift supervision, working leadership, and training to assigned housekeepers to clean hotel rooms while ensuring the highest standard of cleanliness/safety with direction from the Hotel General Manager, Director of Lodging & Sales, the Executive Housekeeper, and with input from the Front Desk Manager and Front Desk Staff.
• Perform routine cleaning duties, including but not limited to deep cleaning projects, polishing wooden fixtures, removing/transporting bed linens, scrubbing/disinfecting bathrooms, trash removal, and vacuuming.
• Create daily room assignments and checklists and inspect rooms to direct teams to efficiently assign and complete cleaning tasks from high to low priority within the allotted timeframe without compromising quality.
• Monitor stocking of wheeled carts with cleaning supplies and ensure designated sign-out procedure is followed.
• Fill and label chemical cleaning products as necessary.
• Execute specific procedures for cleaning hotel rooms during an overnight stay and check out.
• Inspect work of team to ensure procedures are followed and rooms are cleaned to hotel standards.
• Document maintenance issues, property damages, or safety concerns and communicate the need for resolution with the appropriate point person.
• Replenish supplies/toiletries and communicate product needs to the Executive Housekeeper to ensure the team has the tools necessary to perform job duties.
• Ensure teams follow outlined procedures to report/log guest property left in rooms for prompt return.
• Lead by example when interacting with guests, anticipating guest needs, and responding promptly to questions or resolving concerns.
• Establish and maintain positive, productive working relationships with team members, colleagues, and management.
• Responsible for OSHA’s Blood Borne Pathogen and Hazard Communication/Safety Data Standards, including training, record keeping of required documentation, and proper use of protective equipment when cleaning up potentially infectious materials and/or using cleaning chemicals.
• Understand Worker’s Compensation processes, provide assistance to associates reporting work-related injuries, submit required paperwork to Human Resources and monitor the status of work-related injury and restrictions.

Benefits

• Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives.
• Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
• Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed