Housekeeping Supervisor (PM) - Doubletree by Hilton Chicago Magnificent Mile

Hilton • Chicago, IL

276d • $24

About The Position

In the heart of downtown, the DoubleTree by Hilton Chicago Magnificent Mile just completed a $35 million guestroom, meeting and public space renovation. We are ideally located near the city's business district and the nearby McCormick Place convention center. Great Place to Work and Fortune named Hilton the #1 Best Big Company to Work for in 2021! Due to increasing business demand, we are hiring! We are currently seeking a PM Housekeeping Supervisor, with the ideal candidate will have 1 or more years of hotel housekeeping experience. Supervisor experience is preferred. The ideal candidate will be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is a great opportunity for those who want to grow and gain more experience in our industry, If you're ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property, then we want you to be a part of our team!

Requirements

• 1 or more years of hotel housekeeping experience
• Supervisor experience preferred

Responsibilities

• Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
• Assess inventory of, assign for cleaning and inspect rooms
• Verify and report status and/or discrepancies of rooms
• Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
• Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
• Perform Room Attendant and/or Houseperson duties, as needed
• Assist in performance evaluations of Room Attendants and Housepersons, as needed
• Respond to special guest requests in a timely, friendly and efficient manner

Benefits

• Complimentary Meals in the Team Member Restaurant
• Access to pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family - subject to Collective Bargaining Agreement rules
• Mental health resources including Employee Assistance Program
• Paid Vacation and Sick or Personal Days, based on Collective Bargaining Agreement rules
• Go Hilton travel program: 100 nights of discounted travel
• DebtFree Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Hilton Shares: Our employee stock purchase program (ESPP) you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Group
• Recognition and rewards programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation