Housekeeping Supervisor IV

Koniag Government Services•Pryor, MT

About The Position

Koniag Advisory and Business Solutions, LLC, a Koniag Government Services company, is seeking a Housekeeping Supervisor IV to support KABS and our government customer in Pryor, MT. This position is covered under the Service Contract Act. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, paid holidays, paid Vacation, paid sick leave and more. The Housekeeper Supervisor IV (Environmental Services Supervisor) leads a team responsible for safe, effective, and patient-centered cleaning and disinfection across inpatient, outpatient, procedural, and support areas. Supervisory Services: Plans and assign work to subordinates, set priorities, establish work unit goals and objectives, establish work schedules from completion of work for housekeeping department. Coordination with linen supplier to ensure clean linens for CSU. Reconcile monthly tickets/invoice for payment. Conducts training with staff to ensure all staff are following infection control procedures. Provides orientation for new staff and annual orientation to incumbent staff Communicate with staff on work assignments and expectations.Communicates with administration on all matters concerning department including employee complaint, operational challenges. Perform quality checks with infection control/quality personnel, Serves on safety and infection control committees Responsible for ordering supplies and maintaining equipment (vacuum cleaners, floor scrubbers, etc.) Responsible for contracts for services and products. This role schedules and supervises shift-based operations (24/7), ensures compliance with infection prevention standards, supports survey readiness, and partners with Nursing, Infection Prevention (IP), Facilities, and Tribal leadership to maintain a clean, healing environment that respects Tribal culture and community priorities. Reports to: Support Services/EVS Manager. Manages: Housekeepers/EVS Technicians (multiple shifts) and key vendors. Schedule: Full time; shift work required (days/evenings/nights/weekends/holidays) with occasional on-call for outbreaks/surge needs.

Requirements

High school diploma or GED required plus 8-10 years of progressive supervisory experience.
Associate’s in management, hospitality, or related field preferred or equivalent military/technical leadership experience plus 4-6 years of progressive supervisory experience.
Completion of hospital-required supervisor and infection prevention training within onboarding period.
EVS/bed-tracking systems (e.g., ADT integration for discharge clean requests), mobile dispatch, and basic CMMS use for work orders.
Proficient with Microsoft 365/Google Workspace for schedules, audits, and reporting dashboards.
Use of cleaning validation tools (fluorescent gel, checklists; ATP if utilized by the hospital).
Timekeeping/scheduling systems and vendor portals for supply and linen management.
Healthcare standards: Joint Commission Environment of Care (EC) & Infection Control (IC), CMS CoPs, and hospital infection prevention policies.
Safety & environmental: OSHA Bloodborne Pathogens, Hazard Communication, PPE, ergonomics; hospital/Tribal policies for regulated medical waste and chemical storage.
Infection prevention: Isolation cleaning workflows, terminal cleaning, equipment disinfection, hand hygiene support, and construction/ICRA coordination with Facilities.
Documentation: Staff competencies, training records, daily/weekly/monthly cleaning logs, discharge turnaround metrics, audit results, and corrective actions.
Leadership & coaching: Clear expectations, fair workload assignment, real-time feedback, recognition, and accountability.
Operational planning: Prioritize discharge cleans; balance routine vs. isolation vs. specialty cleaning; manage cross-coverage between shifts.
Infection prevention literacy: Applies isolation tiers and product contact times; escalates promptly to IP when needed.
Communication: Calm, respectful, and concise communication with clinicians, patients, Tribal leadership, and the EVS team.
Cultural competence: Demonstrates respect for Tribal customs and community values.
Problem solving: Rapidly addresses staffing gaps, equipment failures, or supply issues with workable interim plans.
Customer service: Maintains a hospitality mindset that supports patient experience (e.g., HCAHPS cleanliness domain).
Frequent standing/walking; repetitive reaching, bending, and kneeling; pushing/pulling carts up to ~75–100 lbs; lifting up to ~35–50 lbs with assistance as needed.
Tolerate PPE (gloves, gowns, eye/face protection, respirators as required) and exposure to cleaning agents and biohazards
Ability to respond quickly across campus, including using stairs and navigating confined spaces.
Discharge/transfer turnaround time: Meet or exceed SLA targets by shift and unit.
Cleaning quality: ≥ 90–95% audit pass rate (checklists; fluorescent gel/ATP where used) and timely corrective actions.
Infection prevention support: Zero high-risk findings attributable to EVS during EOC/IP rounds; rapid isolation cleaning compliance.
Patient experience: Upward trend in “cleanliness of hospital environment” scores.
Safety: Zero serious safety events; completion of required safety/IP trainings on time.
Workforce health: Stable staffing, reduced absenteeism/turnover; completed performance reviews and competencies by due dates.
Cost & stewardship: Supplies/linen usage within budget; reduced rework and waste.

Nice To Haves

B.S plus 5–7+ years in a lead or supervisory role.
Demonstrated knowledge of healthcare cleaning/disinfection protocols, isolation workflows, and terminal cleaning.
Familiarity with hospital surveys (Joint Commission/CMS), EOC rounding, and corrective action tracking.
Experience supervising multiple shifts and high-priority turnaround (ED, PACU, OR, inpatient).
Bilingual or cross-cultural communication skills a plus; experience working with Tribal organizations preferred.
Relevant credentials desired (e.g., CHEST, CMIP, CHESP, or equivalent training).

Responsibilities

People leadership: Hire, train, coach, and evaluate EVS staff; run shift huddles; set daily assignments; manage attendance and performance; foster a respectful, safety-first culture aligned with Indian Preference policies.
Daily operations: Oversee routine, isolation, and terminal cleaning of patient rooms; discharge/transfer turnaround; OR/procedural room cleaning per policy; public/common area cleaning; floor care; waste handling.
Infection prevention: Enforce isolation precautions and cleaning workflows (e.g., C. diff/Contact Plus); validate cleaning (fluorescent gel/ATP where used); collaborate with IP on audits, water events, and outbreaks.
Regulatory readiness: Maintain survey-ready documentation (policies, training, competencies, logs, audits); support Joint Commission/CMS/IHS/OSHA/EOC rounds and implement corrective actions.
Chemicals & equipment: Ensure proper use of EPA-registered disinfectants, dilution systems, microfiber, UV or adjunct technologies (if used); maintain carts, autoscrubbers/burnishers, and spare inventories.
Bed management support: Coordinate with Nursing/Admitting on discharge priorities; meet or beat bed-turnover SLAs and communicate delays/escalations.
Safety & risk: Enforce PPE, bloodborne pathogen standards, sharps awareness, hazard communication/SDS access, ergonomics, and incident reporting.
Scheduling & staffing: Build shift schedules and rotations; manage meal/break coverage; approve timecards; coordinate agency/temp staff when required.
Vendor & budget stewardship: Oversee linen, mat, and waste vendors; verify service levels and invoices; support supply forecasting and cost control.
Community & cultural engagement: Ensure practices respect Tribal customs and spaces; encourage local hiring and skills transfer.