Housekeeping Supervisor - Hampton Inn Rancho Cucamonga, CA

Hotel EquitiesRancho Cucamonga, CA
87d$22

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeping Supervisor for the Hampton Inn & Suites in Rancho Cucamonga, CA. The salary for this position is $22.00 USD per hour. The purpose of this role is to maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Requirements

  • High School diploma /Secondary qualification or equivalent
  • Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
  • Ability to perform most work tasks indoors with moderate temperature controlled by hotel environmental systems
  • Ability to walk and stand for close to 100% of the working day
  • Ability to lift up to 15 lbs on a regular and continuing basis
  • Ability to push and pull carts and equipment weighing up to 250 lbs on occasion
  • Ability to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks
  • Requires manual dexterity to use and operate all necessary equipment
  • Strong communication skills are essential when interacting with guests and employees
  • Basic math skills are used frequently when handling cash or credit
  • Ability to work a flexible schedule including nights, weekends and/or holidays

Responsibilities

  • Supervises room cleaners in the prompt and efficient housekeeping of customer rooms
  • Ensures that all rooms have been cleaned by checking room cleaners worksheets at the end of the day – notifies front desk accordingly
  • Supervises the completion of short notice requests for room changes
  • Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards
  • Keeps record of room checkouts/stay overs, submits records to housekeeping every day
  • Monitors quality of rooms by conducting and documenting inspections of cleaned rooms
  • Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
  • Ensures completion by following through on orders
  • Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes
  • Checks VIP rooms
  • Checks early morning make-up rooms
  • Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, checkout rooms, expected check-out rooms, etc.
  • Checks floor linen closets daily for cleanliness, adequate supplies and linen
  • Assures carts are properly stored and vacuum cleaners are emptied at the end of each day
  • Assists in quarterly inventory of all linen
  • Ensures safety by assuring that all linen chutes are kept locked at all times
  • Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services
  • Takes every opportunity to amaze the guests
  • Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied
  • Responsible for assisting with the training and direction of new department associates
  • Ensures all Housekeeping quality standards are complied with and that policies and procedures are consistently applied
  • Coordinates activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
  • Assists in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectation

Benefits

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service