Housekeeping Supervisor - Fairfield Inn RDU / Brier Creek

CMC Hotels • Raleigh, NC

97d

About The Position

We are looking for an engaging and motivating leader to join our CMC Sr. Management Team as the Housekeeping Manager of our Fairfield Inn RDU / Brier Creek. Manage and direct back of house operations, coordinating between the housekeeping and maintenance departments. Oversees, coaches and trains the entire housekeeping department ensuring cleanliness procedures are being followed per franchise and department standards.

Requirements

• Must possess excellent customer service skills.
• Ability to reach, kneel, bend, and stand for long periods of time.
• Ability to lift, push, and pull required work load, usually up to 40 lbs.
• Strong Leadership abilities and organizational skills.
• Minimum 2 years previous housekeeping management experience required.
• Minimum associates degree preferred or relative work experience.

Responsibilities

• Daily inspections of all guest rooms and public spaces.
• Supervise, coach, and train housekeeping department to include quality control inspectors, guest room attendants, porter, and laundry attendants.
• Promote teamwork and employee morale.
• Ensure all policies and procedures are followed regarding life safety and room cleanliness.
• Order and maintain par stock of guest supplies, cleaning supplies, and linen.
• Prepare weekly and monthly reports for management.
• Develop and implement systems and procedures.
• Schedule and maintain labor budgets.
• Promptly handle all guests queries and requests in a pleasant manner.
• Conduct daily huddles, weekly and or monthly employee meetings.

Benefits

• Paid Vacation
• Paid Personal Leave, accrual upon hire
• Holiday Pay Incentive Plan, up to 15% of annual salary
• Access to a fully vested 401K program
• BCBS Health Insurance
• Dental and Vision Coverage
• Virtual Health Plan
• Hotel Room Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Associate degree
• Number of Employees: 251-500 employees