Housekeeping Runner

About the position

The Housekeeping/Runner is a critical member of the housekeeping team, responsible for providing support to housekeepers and ensuring that guest rooms and common areas are clean, organized, and well-stocked. The ideal candidate will be a hard worker with a positive attitude, excellent customer service skills, and attention to detail.

Responsibilities

• Provide support to housekeepers by delivering supplies, removing trash, and cleaning common areas
• Deliver requested items to guest units promptly and efficiently
• Greet guests and respond to their requests in a friendly and helpful manner
• Stock linen closets and other storage areas
• Walk the property daily to ensure cleanliness and a welcoming environment
• Report any maintenance issues to the housekeeping supervisor
• Maintain a clean and organized work area
• Assist in training of team members
• Respond to owner or guest complaints in a professional and timely manner
• Help complete projects as needed
• Assist other departments or areas when and where needed

Requirements

• Demonstrates a friendly and positive demeanor
• Strong communication and customer service skills
• Must be comfortable working in a variety of outdoor weather conditions (i.e., hot, cold, wet, humid, etc.)
• Must be able to lift 50 pounds
• Flexible working hours, able to work on weekends, holidays, and evenings
• Must have a Valid TN State driver's license
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Benefits

• Comprehensive health benefits - medical, dental and vision
• Paid Time Off (PTO) - vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs