Housekeeping Runner (2nd Shift)

Hilton Grand Vacations•Virginia Beach, VA

14h•Onsite

About The Position

At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be. Enjoy working as a Housekeeping Runner at our amazing Ocean Beach Club, beachfront hotel sits along the Virginia Beach Boardwalk. Schedule: 2nd Shift As a Housekeeping Runner you would be responsible for completing your position's responsibilities and driving company success through performing the following tasks to the highest standards:

Requirements

Customer Service experience
High School / GED
Previous related experience
ability to work second shift (4pm - 11:30pm) holidays & weekends included

Nice To Haves

Previous hospitality experience

Responsibilities

Greet guests immediately with friendly/sincere acknowledgement
Provide customer service to guests, including information about resort services, activities and local attractions
Make sure that all requests are delivered in timely manner
Make sure that all items delivered to the guest rooms are clean and in working order
Check storerooms for availability of cribs, highchairs, pack & play and bed rails and ensure they are in safe condition
Reports maintenance deficiencies in order to maintain room in compliance with resort standards
Replenishes linen and guest amenities
Assists co-workers as requested
Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs.
Physically able to move large and heavy objects such as carts, large bags of linen, ironing board, furniture, mattresses
Physically able to operate cleaning equipment such as vacuum cleaners, brooms, mops, spray bottles, carpet care equipment, hard floor equipment, hose
Exposure to cleaning chemicals, vibrations, humidity, cold, heat, dust and noise
Ability to read and recognize room numbers
Ability to communicate effectively with guests and team members verbally or in written form
Ability to learn, follow and carry out standards for cleanliness as they apply to all aspects of room
Ability to follow all safety procedures/standards and able to recognize and act in emergency situations
Able to lift 75lbs; push/pull carts of 150lbs.
Display professional image at all times through appearance and conduct
Within position scope, ensure resort is in compliance with all federal, state and local laws, including OSHA
Uses the following Personal Protective Equipment (PPE): gloves, safety shoes, safety glasses
Report defective, damaged or lost PPE, or equipment that does not fit accurately to management
Regular attendance in keeping with guidelines established by the company and site are critical to the successful performance of this position.
Carries out reasonable requests of supervisor or management.