Housekeeping Room Inspector

Homecourt Hospitality Management•Wilmington, NC

About The Position

We are looking for an experienced, detail-oriented individual to join our team. As Room Inspector , you will be responsible for inspecting our hotel rooms to ensure they meet all standards of cleanliness, safety, and comfort. You will be responsible for consistently meeting the hotel's quality assurance standards for each room, as well as interacting with hotel guests to ensure their satisfaction. If you think you have the attention to detail and customer service skills necessary to be successful in this role, we want to hear from you.

Requirements

Ability to inspect hotel rooms for cleanliness and maintenance issues
Ability to work independently and as part of a team
Ability to interact with guests and hotel staff in a professional and courteous manner
Attention to detail
Ability to follow safety protocols
Ability to lift up to 50 lbs
Ability to read and understand instructions
Ability to identify potential hazards
Experience in hospitality or housekeeping is a plus
Ability to use cleaning tools and equipment
Ability to work flexible hours, including evenings and weekends

Responsibilities

Perform daily walk-throughs of all guest rooms and common areas to ensure they meet the hotel's standards of cleanliness and maintenance
Inspect all furniture, fixtures, and equipment in each room and common area to ensure they are in good working order
Report any safety hazards and maintenance issues to the appropriate personnel
Collaborate with housekeeping staff to resolve any deficiencies or special requests in guest rooms
Respond to guest inquiries and complaints in a prompt and courteous manner
Ensure all safety regulations, hotel policies, and procedures are followed
Provide guests with information on hotel services and amenities
Stay up-to-date on all hotel policies and procedures as well as local attractions
Maintain accurate records of inspections and maintenance activities
Monitor room inventory and occupancy rates