Housekeeping/Room Attendant

Mainsail Lodging & DevelopmentHolmes Beach, FL
Onsite

About The Position

The Guest Room Attendant will be responsible for the overall room cleanliness as well as replenishment of mini bar amenities to ensure exceptional service to all guests that is consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail Lodging and Development. Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon. Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida.

Requirements

  • Highschool diploma or equivalent
  • Previous hospitality experience
  • Prior experience in a cleaning position
  • Excellent communication skills, both verbal and written
  • Strong customer service skills
  • Ability to use technology, e.g., computers, tablets, iPads
  • Organizational skills
  • Proven experience in working quickly and efficiently
  • Ability to take initiative and handle assignments with limited supervision
  • A sense of ownership in everything that you do

Responsibilities

  • Clean and sanitize assigned hotel rooms to include: dusting, vacuuming, changing bed linens, cleaning windows, mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirements
  • Replenish amenities within guest rooms, including toiletries and minibar
  • Report any technology, maintenance, or room ware issues to Housekeeping Manager
  • Interact with all hotel guests in a professional matter; assist as needed and share hotel knowledge
  • Assist guests with any special requests, including amenities or any room ware needs
  • Maintain cleanliness and organization of the housekeeping office and storage area.
  • Ensure carts are cleaned and restocked daily
  • Perform turndown service as requested by guest
  • Report any suspicious activity, unusual items, or irregular behavior
  • Review daily board and refresh stay over rooms
  • Other necessary duties as reasonably assigned

Benefits

  • Medical, Dental & Vision
  • HSA & Flexible Spending Account
  • Basic Life & Disability Plan
  • 401(k) Retirement Plan
  • Paid Time Off & Volunteer Time Off
  • Holiday Pay & Bereavement Leave
  • Growth & Development Opportunities
  • Tuition Reimbursement
  • Employee Assistance Program
  • Travel Discounts for hotel team members through Marriott Explore Program
  • FREE meal (full-service hotel team members only)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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