Housekeeping Room Attendant (PT)

Grand Traverse Resort and Spa•Acme, MI

1d•Onsite

About The Position

This position will be responsible for ensuring the guest room is clean, neat and sanitary for guests. Tasks include cleaning guest rooms, lobbies, elevators, hallways and other hotel facilities.

Requirements

Some housekeeping experience preferred.
Positive, upbeat attitude.
Good communication skills, including verbal and written.
Ability to work under pressure and strict deadlines.
Must be able to pass a background investigation and drug screen as a condition of employment.
Native American Preference will apply.

Responsibilities

Follow all procedures as detailed in the Housekeeping Training Manual
To be completely familiar with complex and outlying areas
Maintain communications with the housekeeping office and all other departments
Provide exceptional guest service through the practice of the Wow, Go & Please strategy
Keep pagers, radios and keys safe and secure at all times. They are the property of the resort and must be turned back in at the end of your shift.
Respond immediately to all calls received via the pager, radio, headset or in house phone
Report all unusual circumstances to your supervisor – engineering, security or otherwise – damages, illegal situations, etc.
Offer all possible assistance to our guests
Maintain equipment (ex: carts) in good condition
Actively participate in the resort “green” program…reduce, reuse, recycle
Provide a teamwork atmosphere, positive attitude and high energy while on the job
Complete all assignments requested of you
Must follow all resort policy and procedure guidelines
Must follow proper grooming and dress standards set forth by the employee handbook
Must understand and abide by environmental practices of the resort
Other duties as assigned