Housekeeping Room Attendant

Atira Hotels•Naperville, IL

5h•$17•Onsite

About The Position

The Housekeeping Room Attendant is responsible for performing routine cleaning and servicing of guest rooms and baths, ensuring the hotel maintains a positive image. The attendant must be pleasant, honest, and friendly, addressing guest requests and problems promptly and professionally.

Requirements

Physical mobility and stamina required.
Ability to follow instructions and detail oriented.
Professional attitude and ability to work independently.
Previous hotel-related experience desired.

Responsibilities

Room Preparation and Cleaning:
Enter and prepare the room for cleaning.
Make beds, dust the room and furniture, and vacuum the carpet.
Replenish guestroom and bath supplies and amenities according to operational standards.
Clean the bathroom, closet, and floor corridor.
Perform rotation cleaning duties such as steam cleaning carpets, spring cleaning, and deep cleaning as required.
Ensure the security of guest rooms and privacy of guests.
Guest Interaction and Requests:
Deliver and retrieve items on loan to guests, such as irons and ironing boards.
Attend to guest calls, requests, and complaints in the assigned area.
Maintenance and Compliance:
Responsible for the cleanliness and maintenance of the work area.
Ensure compliance with standard operating procedures.
Maintain and secure hotel property within the work area.
Quality and Performance:
Achieve and exceed guest satisfaction scores.
Maintain a professional attitude and work independently with attention to detail.
Perform any other tasks/duties as assigned by the manager/ supervisor.