Housekeeping/Room Attendant - Holiday Inn

Summit Management Corporation•Atlanta, GA

About The Position

Be a part of delivering exceptional guest experiences through impeccable cleanliness and service! At Holiday Inn Express & Suites Atlanta Buckhead, we pride ourselves on offering a warm, welcoming environment for all our guests. As a Housekeeping/Room Attendant , you’ll play a vital role in ensuring every guest's stay is comfortable, clean, and memorable . You’ll be responsible for maintaining high standards of cleanliness in guest rooms and public spaces, contributing directly to our guests’ satisfaction. What You’ll Be Doing: Room Cleaning & Maintenance Clean and prepare guest rooms according to Holiday Inn’s high standards. Make beds, replenish amenities, and ensure that all areas are tidy and well-maintained. Promptly report maintenance issues, damages, or safety hazards to the supervisor. Public Area Maintenance Keep public spaces, including corridors and the lobby, clean and organized to provide a welcoming atmosphere for guests. Assist with cleaning and organizing back-of-house areas when needed. Guest Interaction & Service Deliver friendly, courteous service to all guests. Respond promptly to guest requests and inquiries, helping create a positive, welcoming environment. Adherence to Standards Follow established cleaning procedures and guidelines to ensure every room and public area meets our cleanliness standards. Maintain attention to detail and ensure that cleanliness is upheld throughout all assigned areas.

Requirements

Previous experience in housekeeping or a similar role is preferred but not required – we provide training!
Attention to detail and the ability to follow cleaning procedures and standards.
Physical stamina – this role involves standing, bending, lifting, and performing physical tasks.
A guest-focused mindset with strong communication skills and a friendly, welcoming demeanor.

Responsibilities

Clean and prepare guest rooms according to Holiday Inn’s high standards.
Make beds, replenish amenities, and ensure that all areas are tidy and well-maintained.
Promptly report maintenance issues, damages, or safety hazards to the supervisor.
Keep public spaces, including corridors and the lobby, clean and organized to provide a welcoming atmosphere for guests.
Assist with cleaning and organizing back-of-house areas when needed.
Deliver friendly, courteous service to all guests.
Respond promptly to guest requests and inquiries, helping create a positive, welcoming environment.
Follow established cleaning procedures and guidelines to ensure every room and public area meets our cleanliness standards.
Maintain attention to detail and ensure that cleanliness is upheld throughout all assigned areas.