Housekeeping Room Attendant

Opal Grand Resort•Delray Beach, FL

14d

About The Position

Responsible for the cleanliness and overall appearance of guest rooms and public areas The core job Duties & Responsibilities of a Room Attendant include but are not limited to: Vacuuming and sweeping carpets and floors Mopping floors as needed Dusting, brushing, polishing and vacuuming furniture Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents) Changing linen and making beds Cleaning showers, tubs, sinks and bathroom items Removing used guest amenities and trash Cleaning and organizing room balconies as needed Replenishing guest amenities and supplies Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance Checking for damaged linens Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor Maintaining storage rooms and stocking carts Emptying linen from housekeeping cart into laundry cart Recording room status on work assignment sheet as completed Preparing rooms for guest arrival and responding to special guest requests, such as service requests times and/or special instructions Listening and responding to guests’ requests or complaints Provide a proper greeting to the guest at their room, and announce yourself Smile and greet the guests as you encounter them throughout your shift Keep your assigned areas clean and stocked throughout your shift Do not inconvenience the guests during your cleaning routines Assist other departments as requested Assist the guest whenever and however you can Uniform is clean and properly worn with your name tag

Requirements

Ability to complete assigned tasks without close supervision
Previous resort/hotel experience required
Willingness to help out in all areas of the Rooms department
Ability to communicate in English
Ability to understand and follow all safety related rules at all times while doing assigned tasks
Ability to handle the physical aspects of the job, long periods of standing, lifting up to 30lbs, bending, twisting, etc
Must be able to work flexible schedule, including nights, weekends, and holidays

Responsibilities

Vacuuming and sweeping carpets and floors
Mopping floors as needed
Dusting, brushing, polishing and vacuuming furniture
Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents)
Changing linen and making beds
Cleaning showers, tubs, sinks and bathroom items
Removing used guest amenities and trash
Cleaning and organizing room balconies as needed
Replenishing guest amenities and supplies
Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance
Checking for damaged linens
Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor
Maintaining storage rooms and stocking carts
Emptying linen from housekeeping cart into laundry cart
Recording room status on work assignment sheet as completed
Preparing rooms for guest arrival and responding to special guest requests, such as service requests times and/or special instructions
Listening and responding to guests’ requests or complaints
Provide a proper greeting to the guest at their room, and announce yourself
Smile and greet the guests as you encounter them throughout your shift
Keep your assigned areas clean and stocked throughout your shift
Do not inconvenience the guests during your cleaning routines
Assist other departments as requested
Assist the guest whenever and however you can
Uniform is clean and properly worn with your name tag