Housekeeping - Room Attendant

Country Inn & Suites Fort Atkinson•Town of Koshkonong, WI

1d•Onsite

About The Position

The Room Attendant is responsible for the thorough cleaning and maintenance of guest rooms as assigned by a supervisor or inspector. This includes changing all used bed and bath linens daily, inspecting and changing bedspreads, blankets, and mattress pads as needed. The role requires reporting all damage and repair needs, handling lost and found items using proper procedures, and protecting guest belongings in occupied rooms. The attendant must accept responsibility for all keys used during their shift and those found in guest rooms. Maintaining clean, organized, and stocked housekeeping carts is essential, as is making rollaways and removing cribs/cots. Daily housekeeping report forms must be completed and returned. The position demands careful use of cleaning supplies and equipment, along with knowledge of cleaning chemicals' safe use and storage. Additional duties include assisting with cleaning public areas, depositing soiled linen, scrubbing and sanitizing bath fixtures and floors, vacuuming, dusting, and removing trash. The attendant must consistently meet housekeeping cleaning standards, maintain efficient cleaning times, and ensure proper quantities of stationery and amenities are placed in rooms. A good attitude in interactions with guests and co-workers, adherence to uniform policy, and compliance with hotel safety policies and procedures are also required.

Requirements

Must be able to lift 40 pounds occasionally.
Must be able to be on your feet the entire shift.
Requires motions of bending, stooping, climbing, standing, walking, grasping, carrying, pushing, lifting and kneeling.
Must be able to help out in an emergency situation.
Obtains knowledge of cleaning chemicals including their safe use and storage, and uses this knowledge in daily work practices.
Wears proper uniform and nametag.
Follows the uniform policy for housekeeping and laundry associates.
Abides by housekeeping and hotel safety policies and procedures.

Responsibilities

Thoroughly cleans guest rooms as assigned by supervisor or inspector.
Changes, daily, all used bed and bath linens in each room.
Inspects bedspreads, blankets, and mattress pads in each room and changes them as needed.
Reports all damage and repair needs to the supervisor or inspector.
Gives all items left in unoccupied rooms to the supervisor or inspector using the proper reporting and bagging procedures.
Protects guest belongings in occupied rooms.
Accepts responsibility for all keys used during each shift, and all keys found in guest rooms.
Maintains housekeeping carts by keeping them clean, organized, and stocked.
Makes rollaways and places them in the hallway.
Removes cribs and cots from guest rooms as necessary.
Completes daily housekeeping report form as instructed and returns it to supervisor or inspector at end of shift.
Responsible for the careful use of cleaning supplies and equipment.
Obtains knowledge of cleaning chemicals including their safe use and storage, and uses this knowledge in daily work practices.
Assists with cleaning public areas as instructed.
Deposits soiled linen down the laundry chute regularly throughout the shift, properly notifying laundry associates.
Scrubs and sanitizes guest room bath fixtures and floors in each room.
Vacuum and dust in each room.
Removes all trash from the guest room.
Returns to guest rooms to correct deficiencies as directed by the room inspector.
Consistently meets housekeeping cleaning standards and maintains efficient and reasonable average cleaning time per room.
Places proper quantities of stationery and pens in guest rooms.
Places all proper amenities in the room and replenishes them as needed.
Maintains a good attitude in interaction with guests and co-workers.
Wears proper uniform and nametag.
Follows the uniform policy for housekeeping and laundry associates.
Abides by housekeeping and hotel safety policies and procedures.
Other duties as assigned.