Clean and service assigned guest rooms according to departmental standards and safety guidelines. Change bed linens, make beds, and clean bathrooms, floors, and furnishings. Dust, vacuum, and remove trash; maintain balconies and terraces in pristine condition. Restock guest amenities, towels, and supplies as needed. Maintain the housekeeping cart and linen closets in a clean, organized, and stocked condition. Respond promptly to guest requests regarding room cleanliness, supplies, or amenities. Report maintenance issues, damages, or safety hazards to management immediately. Handle guest concerns professionally; escalate unresolved issues to a supervisor or manager. Report any suspicious activity, missing items, or potential theft to Security or management. Follow all hotel safety and sanitation procedures, including proper PPE and HAZMAT compliance.
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Education Level
No Education Listed
Number of Employees
1,001-5,000 employees