Housekeeping Room Attendant (FT)

Grand Traverse Resort And Spa

266d • $16

About The Position

This position will be responsible for ensuring the guest room is clean, neat and sanitary for guests. Tasks include cleaning guest rooms, lobbies, elevators, hallways and other hotel facilities.

Requirements

• Some housekeeping experience preferred
• Positive, upbeat attitude
• Good communication skills, including verbal and written
• Ability to work under pressure and strict deadlines

Responsibilities

• Follow all procedures as detailed in the Housekeeping Training Manual
• Be completely familiar with complex and outlying areas
• Maintain communications with the housekeeping office and all other departments
• Provide exceptional guest service through the practice of the Wow, Go & Please strategy
• Keep pagers, radios and keys safe and secure at all times
• Respond immediately to all calls received via the pager, radio, headset or in house phone
• Report all unusual circumstances to your supervisor - engineering, security or otherwise - damages, illegal situations, etc.
• Offer all possible assistance to our guests
• Maintain equipment (ex: carts) in good condition
• Actively participate in the resort 'green' program…reduce, reuse, recycle
• Provide a teamwork atmosphere, positive attitude and high energy while on the job
• Complete all assignments requested of you
• Follow all resort policy and procedure guidelines
• Follow proper grooming and dress standards set forth by the employee handbook
• Understand and abide by environmental practices of the resort
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed