Housekeeping Porter

PEG•Malvern, PA

12d

About The Position

The Housekeeping Porter is responsible for aiding the Maintenance and Housekeeping departments with various tasks, including general property maintenance and grounds upkeep, maintaining the hotel's operating standards. The Porter is also responsible for keeping all equipment in good repair and providing day-to-day maintenance support to the hotel. The Porter plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests.

Requirements

Ability to work a varied schedule as necessary to address any property emergencies
Basic computing and MS office knowledge to complete workorders and maintain expense reporting and maintenance logs.
Written and verbal skills needed to complete job responsibilities
Ability to communicate verbally and in writing to follow job duties.
Ability to work varied schedule as necessary including weekends and holidays.
1-2 years' experience in a hotel, multi-unit residential or commercial building environment
Must tolerate prolonged periods of standing, walking; occasional kneeling, bending, stooping, and climbing stairs or ladders.
Some locations may require the ability to work in inclement weather conditions. e.g. clearing snow & ice or working outdoors in extreme heat.
Must tolerate exposure to cleaning solutions.
Must be able to lift up to 75 pounds, lift and carry up to 25 lbs.
Must be able to visually inspect guest rooms and public areas to ensure adherence to standards.

Responsibilities

Perform day-to-day routine and preventative maintenance within the hotel rooms and?public areas.
Respond promptly and efficiently to any maintenance calls that arise either from the guest or other departments.
Respond courteously and promptly to? guest requests ?and resolve matters to the guest’s satisfaction.
Perform light maintenance activities in the guest rooms and public areas including minor electrical equipment, plumbing and air conditioning.
Communicate?with different departments and provide them with information and assistance.
Check for and assign new maintenance requests, inspect work when complete and release room back to service using hotel PMS or other software.
Perform preventative maintenance in guest rooms and common areas as scheduled to ensure all equipment is maintained to the required standard.
Aid in upkeep of the exterior of the facility to ensure it is inviting and welcoming to guests.
Ensure bathrooms are cleaned, sanitized, and stocked with supplies.
Follow proper procedures for handling lost and found items.
Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols.
Deliver guest requested items to guest rooms upon request.
Adhere to all safety and sanitation guidelines.
Provide courteous and professional service when interacting with guests and co-workers
Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS).
Comply with hotel security, fire regulations and all health and safety legislation.
Assist other departments wherever necessary and maintain good working relationships.
Adhere to all property safety protocols and OSHA Safety Standards.
Maintain professionalism with coworkers and residents while working in and around the community.
Other duties may be assigned by management