Housekeeping Operations Attendant | Hotel Indigo

Columbia Hospitality•Everett, WA

17h•Onsite

About The Position

Columbia Hospitality emphasizes a people-first, values-driven culture focused on creating exceptional experiences. The Housekeeping Operations Attendant will be fully trained across all housekeeping department duties, including laundry, public area (PA) attendant, room attendant, and inspector. This role requires the ability to proactively assist in all departments, maintain equipment and supply inventory, ensure security standards, and follow all safety procedures. The attendant will also be responsible for training, communicating with other departments, advising guests on housekeeping matters, and maintaining a clean and organized work area. The position is crucial for exceeding guest expectations through responsiveness, engagement, and attention to detail, ensuring all guestrooms and public areas meet property-specific cleanliness standards.

Requirements

Desire to work in a fast-paced role
Full flexibility, weekends, and holidays. This will mainly be a mid-shift position but hours could fluctuate.

Nice To Haves

Prior housekeeping or related cleaning experience preferred.
Knowledge of cleaning techniques/chemical applications a plus.

Responsibilities

Will be fully trained and capable to do all job duties within the housekeeping department, laundry, PA (morning and swing), room attendant and inspector.
Ability to start your shift ready to jump in and help with whatever is needed, in all departments.
Maintains department equipment and supply inventory levels appropriate to property requirements.
Ensures the security of all housekeeping supplies, equipment, and inventory by establishing and ensuring adherence to security standards.
Follows all safety procedures. Reports all unsafe conditions immediately. Uses equipment and chemicals only as intended.
Conducts training on job standards and areas of responsibility as needed.
Launders, alters and repairs linens, towels and other items in accordance with established standards.
Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.
Advises guests, clients and team members on housekeeping matters.
Maintains on-going communication with all team members.
Assists fellow housekeeping team members when possible and appropriate.
Keeps work area and inventory clean and organized.
Attends all mandatory staff meetings and training sessions.
Responding to calls for spill cleanup, trash removal, general cleaning and straightening of public or back of the house areas.
Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests.
Pays special attention to detail.
Clean and maintain all guestrooms to property specific standards.
Maintain supplies and organization of housekeeping cart.
Check all rooms and report any damage, repair needs, or loss of supplies.
Clean and replenish designated number of rooms within assigned shift.
Provide guests with professional, efficient, prompt, and courteous service.
Monitors cleanliness of all public areas both inside and around the property.
Greets and warmly engages guests.
Ensures all equipment is used only as intended.
Complete tasks as assigned by Housekeeping Manager and/or General Manager

Benefits

Hourly Pay Range: $22/hr
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)