Housekeeping Office Coordinator

Omni Hotels & Resorts•Fort Lauderdale, FL

8d•Onsite

About The Position

JOB PURPOSE: To assist in the coordination of Housekeeping assignments to associates. ESSENTIAL JOB FUNCTIONS: Open Housekeeping department. Respond to all phone calls/requests from guests and other departments. Ensure VIP rooms / suites are expedited Monitor computer system, PMS, stats., synergy prompt response calls. Monitor office supply inventory and report any deficiencies to Housekeeping Managers. Maintain clear and efficient communication with all departments throughout the hotel. Maintain cleanliness and organization in the department. Dispatch specific requests to all staff members. Oversee hourly housekeeping reports. Ensure all duties are assigned and recorded. Maintain all inventories and report any deficiencies to the appropriate departments. Log and calculate outside labor hours to assist Housekeeping Management with accurate billing. Prepare paperwork for next day opening and verify schedules. Performs other duties as assigned by the housekeeping leadership team. Inventory Supplies Track Care Rooms Knowledge of hotel, facilities and events. To ensure that hotel, guest and associates are maintained in a safe and secure environment. Duties, responsibilities and work locations may change or be assigned at any time based on business needs.

Requirements

Able to work well with all departments including management.
Able to work in a high paced environment and keep your composure.
Must have good communication skills and communicate with all shifts and departments.
Maintain a professional business appearance, attitude, and performance.
Must be able to work a variety of shifts, including weekends and holidays.

Responsibilities

Open Housekeeping department.
Respond to all phone calls/requests from guests and other departments.
Ensure VIP rooms / suites are expedited
Monitor computer system, PMS, stats., synergy prompt response calls.
Monitor office supply inventory and report any deficiencies to Housekeeping Managers.
Maintain clear and efficient communication with all departments throughout the hotel.
Maintain cleanliness and organization in the department.
Dispatch specific requests to all staff members.
Oversee hourly housekeeping reports.
Ensure all duties are assigned and recorded.
Maintain all inventories and report any deficiencies to the appropriate departments.
Log and calculate outside labor hours to assist Housekeeping Management with accurate billing.
Prepare paperwork for next day opening and verify schedules.
Performs other duties as assigned by the housekeeping leadership team.
Inventory Supplies
Track Care Rooms
Knowledge of hotel, facilities and events.
To ensure that hotel, guest and associates are maintained in a safe and secure environment.