Housekeeping Office Coordinator

The Homestead • Hot Springs, VA

260d

About The Position

The Omni Homestead Resort & Spa is seeking a Housekeeping Office Coordinator to manage the daily operations of the housekeeping department. This role involves coordinating work assignments for housekeeping staff, including room attendants, housemen, lobby, and turndown attendants. The coordinator will also handle guest and associate calls, dispatch work tickets, and ensure the smooth operation of the office within the housekeeping department.

Requirements

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess computer skills.

Responsibilities

• Open and close Housekeeping Department daily.
• Maintain Lost and Found records.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy request.
• Respond to all phone calls/requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the Front Desk.
• Maintain cleanliness and organization in department.
• Walk the floors and inspect guest rooms.

What This Job Offers

• Industry: Food Services and Drinking Places