Housekeeping Manager

AccorHotelChicago, IL
7h$65,000 - $72,000

About The Position

Inspiring and engaging. As a Housekeeping Manager, you will show your leadership and interpersonal strengths to maximize the Housekeeping Operations, and ensure an exceptional guest journey.

Requirements

  • Service focused personality is essential and previous leadership experience required
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance
  • Flexibility to work evenings, weekends and holidays required
  • Successful candidates must be legally eligible to work in the United States.

Nice To Haves

  • Prior experience in a Housekeeping environment preferred

Responsibilities

  • Lead and manage all aspects of the Housekeeping Department
  • Ensure all brand standards are followed with friendly and engaging service
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Maximize rooms cleanliness through regular inspections and retraining
  • Assist with payroll, scheduling, inventory control, and supply ordering to ensure efficient department operations
  • Manage labor costs and departmental expenses responsibly
  • Assist with the recruitment and training of all Housekeeping Colleagues
  • Ensure high morale and productivity levels through staff planning, recruitment, training and development and on-going communication including performance reviews and career development discussions
  • Ensure workplace safety and compliance with health & sanitation policies
  • Report and follow up on necessary maintenance items to ensure optimal guest experiences
  • Other duties as assigned

Benefits

  • Competitive Salary
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.
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