Housekeeping Manager

AccorHotel • Chicago, IL

7h • $65,000 - $72,000

About The Position

Inspiring and engaging. As a Housekeeping Manager, you will show your leadership and interpersonal strengths to maximize the Housekeeping Operations, and ensure an exceptional guest journey.

Requirements

• Service focused personality is essential and previous leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance
• Flexibility to work evenings, weekends and holidays required
• Successful candidates must be legally eligible to work in the United States.

Nice To Haves

• Prior experience in a Housekeeping environment preferred

Responsibilities

• Lead and manage all aspects of the Housekeeping Department
• Ensure all brand standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Maximize rooms cleanliness through regular inspections and retraining
• Assist with payroll, scheduling, inventory control, and supply ordering to ensure efficient department operations
• Manage labor costs and departmental expenses responsibly
• Assist with the recruitment and training of all Housekeeping Colleagues
• Ensure high morale and productivity levels through staff planning, recruitment, training and development and on-going communication including performance reviews and career development discussions
• Ensure workplace safety and compliance with health & sanitation policies
• Report and follow up on necessary maintenance items to ensure optimal guest experiences
• Other duties as assigned

Benefits

• Competitive Salary
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed