Housekeeping Manager, Austin (The Code, an AvantStay Hotel)

AvantStay•Austin, TX

29d

About The Position

AvantStay delivers world class, authentic, tech-enabled short-term rental ("STR") group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. What we are looking for A proactive and detail-oriented Housekeeping Manager to lead the housekeeping operations at our 179-unit hospitality property with luxury rooms, public spaces, and amenity areas including a pool and rooftop patio. You'll be responsible for ensuring guest rooms and common areas are immaculate, inventory is well-managed, and a high-performing team is delivering exceptional service daily. The ideal candidate thrives in a fast-paced hospitality environment, brings strong leadership and organizational skills, and takes pride in creating a welcoming, guest-ready space. This role is the heartbeat of our hotel operations, requiring ownership, urgency, and a passion for excellence.

Responsibilities

Oversee daily housekeeping operations across all guest rooms, public spaces, and amenity areas to ensure the property consistently meets or exceeds cleanliness and presentation standards.
Hire, schedule, lead, and coach a high-performing housekeeping team, managing labor hours and productivity in alignment with forecasted occupancy.
Conduct regular room and public area inspections to ensure readiness, quality, and adherence to brand standards.
Lead and manage the laundry operation to ensure timely and high-quality processing of all linen and terry.
Respond promptly and professionally to escalated guest concerns related to cleanliness or in-room experience.
Maintain and manage housekeeping supply and amenity inventories; oversee all ordering and departmental expense management.
Conduct monthly inventories to ensure accurate stock levels and minimize waste or over-ordering.
Partner closely with the General Manager and Front Office team to ensure seamless communication and delivery of service.
Oversee the maintenance and implement a preventative maintenance program to support asset preservation and guest satisfaction.
Monitor departmental performance metrics, including labor cost, CPOR, guest feedback, and work order resolution time.
Support special projects, seasonal deep cleans, and pre-arrival preparation during peak periods.
Ensure compliance with all safety, sanitation, and regulatory standards within the housekeeping and maintenance departments.