Housekeeping Manager - Embassy Suites by Hilton Miami Airport

Hilton•Miami Springs, NJ

20h

About The Position

Embassy Suites by Hilton Miami International Airport is searching for an experienced Housekeeping Manager to lead their Housekeeping team! The ideal candidate will have a minimum of 1-2 years' experience as a Housekeeping Manager, at a hotel level, has open flexibility to work fluctuating schedules over AM, MID and PM shifts, weekends and holidays and is looking to grow in their career. Previous hotel experience is required. HotSos and OnQ system knowledge are highly preferred, but not mandatory. Bi-lingual is highly preferred! This role, will oversee approx. 45-50 Team members. Shift Pattern: Open availability for all shifts including AM, MID and PM shifts as early as 7AM and ending as late as 11pm-11:30PM, and Weekend/holiday availability is required.

Requirements

Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
Ability to perform basic mathematical skills to prepare and analyze moderately complex calculations for financial reporting.
Ability to communicate effectively and professionally with team members, vendors and contractors, both in written and verbal format.
Ability to access and accurately input information using a moderately complex computer system.
Ability to read/understand memorandums and financial reports.
Ability to supervise a team consisting of a large number of people.
Knowledge of the housekeeping industry and trends within the Housekeeping field.

Nice To Haves

HotSos and OnQ system knowledge are highly preferred, but not mandatory.
Bi-lingual is highly preferred!

Responsibilities

Distribute, delegate and direct workload to ensure maximum productivity and customer satisfaction with minimum outlay of expenses in terms of labor and material.
Monitor and evaluated team member performance.
Coach and counsel team members when needed.
Plan and monitor activities to ensure compliance with quality assurance standards.
Inspect work in Public Space and Guest rooms and provide guidelines to ensure standards are met and deficiencies are corrected.
Select and train Housekeeping team members in proper work procedures and techniques.
Communicate effectively to conduct staff and departmental meetings.
Attend various other related meetings to obtain and disseminate pertinent information.
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with the Hotel's Hazcom program.
Assist Director with the preparation of annual budgets and monthly forecasts.
Monitor and control budget throughout the year.
Maintain inventories of amenities, chemicals, in-room advertising, etc. to ensure items are in stock and reordered in a timely manner.
Review current standards and introduce hotel-wide changes such as those affecting room amenity setups.
Coordinate with the Laundry department to ensure linen and uniform supply is stocked accordingly.
Monitor inventory of keys.
Other duties as requested.

Benefits

Access to your pay when you need it through DailyPay
Medical Insurance for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs