Housekeeping Manager - Block Party Hotels (Atlantic Oceanside/Beach House Dewey)

TBC Hotels•Dewey Beach, DE

About The Position

Block Party Hotels, located in the heart of vibrant Dewey Beach, is just steps from the Atlantic Ocean and close to all the fantastic restaurants, bars, and attractions in Dewey Beach and nearby Rehoboth Beach. Known for our motto, “To Each Their Beach,” we offer two prime properties that deliver unforgettable experiences on the same stunning shore. Our collection of signature hotels blends local charm, sunny service, and modern amenities to create moments our guests will treasure. Currently, Block Party Hotels is looking for a Housekeeping Manager to be responsible for overseeing and managing the housekeeping operations of the hotel. This position ensures that guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness, comfort, and presentation. The Housekeeping Manager will play a vital role in upholding the overall guest experience by leading a team of housekeeping professionals, implementing efficient processes, and maintaining a welcoming and well-maintained environment for all guests and staff. This is your opportunity to join TBC Hotels, a forward-thinking, innovative hospitality company, and take your career to the next level. Don’t miss your chance to be part of an exciting, dynamic team in one of Delaware’s most iconic beach destinations.

Requirements

Strong leadership, organizational, and communication skills.
Proficiency in housekeeping operations, cleaning techniques, and industry best practices.
Knowledge of health and safety regulations and protocols.
Familiarity with inventory management and budgeting.
Ability to handle multiple priorities and manage time effectively.
Excellent interpersonal skills and a guest-centric approach.
Proficiency in using housekeeping software and Microsoft Office applications.
High school diploma or equivalent preferred.
Read, write, and speak English fluently.
Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs.
Ability to multitask and work in a fast-paced environment.
1 year of prior housekeeping management experience.
Prior Hotel experience.

Responsibilities

Ensure that all guest rooms, suites, public areas, and back-of-house spaces are cleaned, sanitized, and maintained in accordance with established standards and procedures.
Oversee daily housekeeping tasks, including room cleaning, turndown service, linen and towel management, and replenishment of amenities.
Coordinate with front desk and maintenance teams to address guest requests and resolve issues promptly.
Conduct regular inspections of guest rooms and public areas to ensure cleanliness, orderliness, and adherence to brand standards.
Address and rectify any discrepancies, deficiencies, or maintenance needs in a timely manner.
Implement and maintain quality control measures to consistently deliver a superior guest experience.
Manage housekeeping supplies, cleaning products, and linens to ensure adequate stock levels while optimizing cost efficiency.
Coordinate with suppliers and vendors to procure high-quality cleaning products and amenities.
Develop and implement training programs to enhance the skills and knowledge of housekeeping staff, including proper cleaning techniques, safety procedures, and customer service.
Promote a culture of continuous learning and professional growth within the housekeeping team.
Develop and implement training programs to enhance the skills and knowledge of housekeeping staff, including proper cleaning techniques, safety procedures, and customer service
Lead, train, and supervise a team of housekeeping staff, including housemen, housekeepers, laundry attendants, and supervisors.
Foster a positive and collaborative work environment, promoting teamwork, respect, and continuous improvement.
Set performance expectations, conduct regular performance reviews, and provide coaching and guidance to enhance staff performance and development.
Promote a culture of continuous learning and professional growth within the housekeeping team.