Housekeeping Manager - Hotel Indigo Lower East Side
About The Position
DUTIES AND RESPONSIBILITIES Manages the quality delivery of housekeeping program Conducts inspections of all guest rooms, public areas, furnishings, linens and equipment to ensure all areas of the hotel are clean and in good repair, bringing to life the EVEN Hotels brand Inspects storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair Assists with scheduling and room assignments to ensure proper coverage Ensures all staff is properly trained and has the tools to and equipment needed to effectively carry out their respective job duties Controls expenses and minimize waste within all areas of housekeeping Completes all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc. Drives high team performance by establishing clear performance goals and expectations, and being actively involved in direct reports’ performance and development through direct feedback, coaching and training Ensures guest complaints are resolved appropriately and that appropriate service recovery/problem resolution process is in place for Housekeeping Services QUALIFICATIONS AND REQUIREMENTS 2-3 years of housekeeping experience including supervisor or management experience, preferred hotel experience Must speak fluent English Flexible work schedule with availability to work days, nights, weekends and holidays Communication, both verbal and written, skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company Problem solving, reasoning, motivating, organizational and training abilities are used often PHYSICAL REQUIREMENTS Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds Frequently standing up and moving about the facility. Frequently handling objects and equipment to maintain the facility Frequently bending, stooping, kneeling, climbing and crawling Salary Range: $65,000.00 - $75,000.00 The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL of the responsibilities or qualifications of the job.
Requirements
- 2-3 years of housekeeping experience including supervisor or management experience, preferred hotel experience
- Must speak fluent English
- Flexible work schedule with availability to work days, nights, weekends and holidays
- Communication, both verbal and written, skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
- Problem solving, reasoning, motivating, organizational and training abilities are used often
Nice To Haves
- preferred hotel experience
Responsibilities
- Manages the quality delivery of housekeeping program
- Conducts inspections of all guest rooms, public areas, furnishings, linens and equipment to ensure all areas of the hotel are clean and in good repair, bringing to life the EVEN Hotels brand
- Inspects storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair
- Assists with scheduling and room assignments to ensure proper coverage
- Ensures all staff is properly trained and has the tools to and equipment needed to effectively carry out their respective job duties
- Controls expenses and minimize waste within all areas of housekeeping
- Completes all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
- Drives high team performance by establishing clear performance goals and expectations, and being actively involved in direct reports’ performance and development through direct feedback, coaching and training
- Ensures guest complaints are resolved appropriately and that appropriate service recovery/problem resolution process is in place for Housekeeping Services
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
