OWC Housekeeping Mgr

Club•Savannah, GA

About The Position

The Landings Golf and Athletic Club is a private luxury residential club on Skidaway Island dedicated to providing members with an active lifestyle through resort-class amenities. Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, two marinas, 31 tennis courts, 15 pickleball courts, eight bocce courts, ten unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center. At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success. We are devoted to providing the best work experience and benefits possible for our team members through the below offerings. Come join our team on the Island of Much More! Housekeeping Manager (WC) Job Responsibilities : Greet and communicate with members and guests in a warm, courteous, and professional way at all times Lead, supervise and coordinate all housekeeping, custodial, locker room, and fitness attendant staff across Wellness facilities. Establish, implement, and continuously improve housekeeping standards, procedures, and cleaning protocols Develop work schedules and staffing plans to ensure efficient coverage and high standards of cleanliness Create and execute daily inspection plans; conduct routine inspections of assigned areas, including pools and Wellness Center facilities, to ensure cleanliness and compliance with health and safety standards Coordinate housekeeping activities in collaboration with Wellness leadership and other department managers Oversee department hiring, onboarding, training, scheduling, coaching, and performance evaluations Train team members on W.E.L.L. protocols and ensure adherence; update W.E.L.L. documentation as needed Monitor inventory levels, conduct regular counts, order supplies, and maintain appropriate par levels while supporting departmental budget goals Recommend and implement sustainable, safe, and biodegradable cleaning products and practices Coordinate housekeeping support for special events, programs, and departmental needs Communicate maintenance or repair issues to the Facilities Maintenance team through the work order system and follow up as needed Enforce and model all safety policies, procedures, and departmental grooming standards Attend weekly management meetings and participate in operational planning Perform Manager on Duty responsibilities when assigned Provide hands-on support by performing or assisting with cleaning duties when necessary Assume responsibilities of custodian, locker room attendant, or fitness attendant roles when staffing needs require Cover shifts as needed, including nights, weekends, and holidays, to meet operational demands Ensure compliance with all departmental and Club policies and procedures Perform all other duties as assigned Housekeeping Manager (WC) Minimal Qualifications : Minimum 2 years’ experience in a custodial role, at least 1 year of supervisory experience preferred Ability to read, understand, follow and give verbal/written instructions in English Experience with OSHA safety guidelines a plus Valid US drivers license required Housekeeping Manager (WC) Critical Skills : Excellent communication skills with the ability to relate to a wide variety of people Ability to manage a diverse workload and prioritize in a fast-paced environment Must be able to use tact and understanding when dealing with a variety of customer service and people management challenges, including stressful and highly emotional situations Highly organized and able to handle multiple tasks and to deploy resources effectively Must have the willingness to provide exceptional service to members and desire to provide leadership to position the department to achieve the mission Ability to read, and understand verbal and written direction in English Housekeeping Manager (WC) Physical Demands : Ability to stand, walk, and move around for extended periods Frequent bending, stooping, crouching, and reaching Ability to lift and carry items up to 50 pounds Use of cleaning equipment and supplies, which may involve exposure to chemicals Ability to perform repetitive tasks and maintain physical stamina throughout the shift

Requirements

Minimum 2 years’ experience in a custodial role, at least 1 year of supervisory experience preferred
Ability to read, understand, follow and give verbal/written instructions in English
Experience with OSHA safety guidelines a plus
Valid US drivers license required
Excellent communication skills with the ability to relate to a wide variety of people
Ability to manage a diverse workload and prioritize in a fast-paced environment
Must be able to use tact and understanding when dealing with a variety of customer service and people management challenges, including stressful and highly emotional situations
Highly organized and able to handle multiple tasks and to deploy resources effectively
Must have the willingness to provide exceptional service to members and desire to provide leadership to position the department to achieve the mission
Ability to read, and understand verbal and written direction in English

Responsibilities

Greet and communicate with members and guests in a warm, courteous, and professional way at all times
Lead, supervise and coordinate all housekeeping, custodial, locker room, and fitness attendant staff across Wellness facilities.
Establish, implement, and continuously improve housekeeping standards, procedures, and cleaning protocols
Develop work schedules and staffing plans to ensure efficient coverage and high standards of cleanliness
Create and execute daily inspection plans; conduct routine inspections of assigned areas, including pools and Wellness Center facilities, to ensure cleanliness and compliance with health and safety standards
Coordinate housekeeping activities in collaboration with Wellness leadership and other department managers
Oversee department hiring, onboarding, training, scheduling, coaching, and performance evaluations
Train team members on W.E.L.L. protocols and ensure adherence; update W.E.L.L. documentation as needed
Monitor inventory levels, conduct regular counts, order supplies, and maintain appropriate par levels while supporting departmental budget goals
Recommend and implement sustainable, safe, and biodegradable cleaning products and practices
Coordinate housekeeping support for special events, programs, and departmental needs
Communicate maintenance or repair issues to the Facilities Maintenance team through the work order system and follow up as needed
Enforce and model all safety policies, procedures, and departmental grooming standards
Attend weekly management meetings and participate in operational planning
Perform Manager on Duty responsibilities when assigned
Provide hands-on support by performing or assisting with cleaning duties when necessary
Assume responsibilities of custodian, locker room attendant, or fitness attendant roles when staffing needs require
Cover shifts as needed, including nights, weekends, and holidays, to meet operational demands
Ensure compliance with all departmental and Club policies and procedures
Perform all other duties as assigned