Housekeeping Manager - Limelight Aspen

Limelight Hotels•Aspen, CO

About The Position

The Housekeeping Manager oversees the daily operations of the housekeeping department, ensuring high cleanliness standards, efficient team performance, and guest satisfaction. This role involves managing staff, inventory, and quality control while maintaining compliance with hotel policies and safety regulations. This position reports to the Rooms Division Manager. The salary range for this position is $73,500 - $78,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Requirements

High School Diploma or equivalent required
College degree preferred
2 years of management experience in a 5 Star Hotel preferred
5 years of housekeeping or cleaning experience preferred
Strong knowledge of housekeeping operations, cleaning techniques, and industry standards
Excellent leadership and team management skills to motivate and supervise staff
Ability to train, mentor, and evaluate employees for optimal performance
Strong attention to detail to ensure cleanliness and quality standards are met
Effective communication and interpersonal skills for working with staff and guests
Proficiency in inventory management and supply ordering
Knowledge of health, safety, and sanitation regulations in a hotel environment
Ability to handle guest requests and resolve complaints professionally
Strong organizational and time management skills to prioritize tasks efficiently
Experience with budgeting, cost control, and expense tracking
Proficiency in using housekeeping management software and hotel systems
Flexibility to work varying shifts, including weekends and holidays
Ability to communicate in Spanish and English

Responsibilities

Supervise and coordinate housekeeping staff to ensure cleanliness and efficiency.
Train, mentor, and evaluate team members to maintain high performance standards.
Inspect guest rooms and public areas to ensure compliance with hotel cleanliness standards.
Manage inventory and order supplies to maintain adequate stock levels.
Develop and implement cleaning schedules and procedures for optimal efficiency.
Ensure compliance with health, safety, and sanitation regulations.
Collaborate with other departments to meet guest needs and operational goals.
Handle guest requests, concerns, and complaints promptly and professionally.
Maintain records of housekeeping activities, budgets, and expenses.
Conduct regular staff meetings and training sessions to enhance service quality.
Oversee laundry operations and ensure proper care of linens and uniforms.
Monitor and improve efficiency through performance metrics and feedback.
Other duties as assigned