Housekeeping Manager

AccorHotel • Chicago, IL

12h • $65,000 - $72,000

About The Position

Inspiring and engaging. As a Housekeeping Manager, you will show your leadership and interpersonal strengths to maximize the Housekeeping Operations, and ensure an exceptional guest journey. What is in it for you: Competitive Salary Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing:

Requirements

• Service focused personality is essential and previous leadership experience required
• Prior experience in a Housekeeping environment preferred
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance
• Flexibility to work evenings, weekends and holidays required

Nice To Haves

• Prior experience in a Housekeeping environment preferred

Responsibilities

• Lead and manage all aspects of the Housekeeping Department
• Ensure all brand standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Maximize rooms cleanliness through regular inspections and retraining
• Assist with payroll, scheduling, inventory control, and supply ordering to ensure efficient department operations
• Manage labor costs and departmental expenses responsibly
• Assist with the recruitment and training of all Housekeeping Colleagues
• Ensure high morale and productivity levels through staff planning, recruitment, training and development and on-going communication including performance reviews and career development discussions
• Ensure workplace safety and compliance with health & sanitation policies
• Report and follow up on necessary maintenance items to ensure optimal guest experiences
• Other duties as assigned

Benefits

• Competitive Salary
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• complimentary upgrades
• extended stays
• discounted stays across Fairmont & Raffles properties
• special dining and wellness discounts
• added luxuries to enhance your experience

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed