Housekeeping Manager - Hilton Hawaiian Village Waikiki Beach Resort

Hilton•Honolulu, HI

4d•$65,000 - $68,000•Onsite

About The Position

The iconic Hilton Hawaiian Village Waikiki Beach Resort is looking for a Housekeeping Manager to join the team. Situated on 22 acres along Waikiki's broadest stretch of sand with 2,860 rooms and 17 food and beverage outlets, this premier meeting destination offers over 150,000 sq. ft. of function space and Waikiki's most unique meeting and event venues. Our team members cherish our award-winning culture, which includes great benefits such as competitive health plans, career advancement opportunities, and the Go Hilton Travel Discount program. We are confident you will enjoy being part of a team that was ranked #1 on the Great Places to Work and Fortune’s World’s Best Workplaces list! The ideal candidate will have schedule flexibility and previous housekeeping leadership experience Shift Pattern \: full availability including overnight shifts, weekends and holidays required The yearly salary is \: $65,000 to $68,000 The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? A Housekeeping Manager is responsible for ensuring the housekeeping department staff cleans and maintains guest rooms and public space in accordance with client/guest expectations and Hilton's standards of product and service. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

Minimum one year of experience in a supervisory role or above, including scheduling experience for a large team is preferred
Strong computer skills, with the ability to learn new software applications
Prior hotel Housekeeping experience with knowledge of basic sanitation requirements/controls and applications of relevant chemicals is preferred
Ability to grasp, lift, and/or carry materials weighing up to 50 lbs; ability to move or push heavy equipment and/or furniture on a hand cart/truck weighing a maximum of 500 lbs
Ability to provide clear direction, instruction, and guidance; administer written, oral, technical and fit testing; exercise judgment and implement control over
Ability to visually, tactically, olfactory, and auditory inspect for standard compliance and move throughout the property, bend, stoop, kneel, climb, walk, stand, work at ground level and up to thirty feet above ground level on cherry pickers and/or ladders continuously for extended periods of time and reach to assist other staff members
Open availability to work varying days and shifts including, but not limited to, evenings, weekends, and holidays
Computer proficiency, with the ability to use MS Word, Excel, Outlook and hotel software

Nice To Haves

Experience managing in a unionized workplace is preferred
CPR certification and First Aid training preferred
Certificates in sanitation, interior design, safety; certification with N.E.H.A and/or AH&MA in Housekeeping are preferred
Ability to speak another language in addition to English is preferred, with Japanese and Chinese being the most desirable

Responsibilities

Plans, organizes, monitors and oversees operational and department activities to ensure compliance with quality assurance standards set by the hotel
Oversees and carries out the visual, tactile, olfactory, and auditory inspection of VIP rooms, guest rooms, corridors, lobbies, function rooms, public facilities, laundry areas, restaurants, lounges, etc. for cleanliness and appearance
Interviews, hires, trains, monitors, and counsels assigned housekeepers; ensures that team members follow policies, procedures and techniques learned in training
Arranges work schedules of line employees, determining days off, ensuring that staffing levels are based on occupancy and/or any current or anticipated projects
Submits payroll records, correcting errors to ensure pay is on time and accurate
Distributes and delegates work load to guarantee maximum production and guest satisfaction whie controlling labor and materials costs
Ensures proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel Hazcom program.
Plans and conducts staff meetings; attends various other related meetings to obtain and disseminate pertinent information.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs