Housekeeping Manager

Black Desert Resort•Ivins, UT

1d•$56,000 - $66,000•Onsite

About The Position

Black Desert Resort, nestled in the awe-inspiring red rock landscape of Southern Utah, offers an ultra-premium hospitality experience where excellence in cleanliness and service is essential to guest satisfaction. The Evening Housekeeping Manager is responsible for overseeing the resort’s housekeeping operations during evening and overnight hours, ensuring that all guest accommodations and public areas are cleaned, restocked, and guest-ready for the following day. Job Summary: The Housekeeping Manager supervises the overnight housekeeping team to maintain the resort’s high standards for cleanliness, presentation, and safety. This leadership role includes conducting inspections, resolving late-night guest needs, coordinating with other departments, and ensuring a smooth handoff to the evening or night management team. The ideal candidate is proactive, detail-oriented, and experienced in managing staff in a luxury hospitality environment.

Requirements

Minimum 2–3 years of housekeeping supervisory experience, preferably in a luxury hotel or resort
Strong knowledge of cleaning techniques, chemical usage, and OSHA safety standards
Excellent communication and team leadership skills
Ability to work independently with minimal oversight during overnight hours
Flexible schedule with consistent availability for day and/or evening shifts, weekends, and holidays

Nice To Haves

Proficiency with housekeeping and scheduling systems (e.g., Nuvola) a plus
Bilingual English/Spanish a plus

Responsibilities

Supervise and support the housekeeping team and overnight housekeeping team, including guest room attendants, house attendants, and lobby attendants.
Coordinate nightly cleaning assignments and public area rotations to ensure all guest spaces and common areas are clean, stocked, and secure
Respond promptly to guest requests, deliveries, and housekeeping needs
Conduct regular inspections of guest rooms, hallways, public restrooms, and service areas to ensure adherence to cleanliness and presentation standards
Ensure compliance with health and safety regulations, including proper use of PPE and chemical handling
Monitor linen usage and coordinate laundry operations
Communicate any maintenance issues, lost and found items, or safety concerns to appropriate departments
Manage employee scheduling, breaks, and shift coverage to ensure full second shift coverage
Train and coach second shift and overnight team members to follow resort procedures and hospitality standards
Prepare and deliver shift reports and communicate to leadership