Housekeeping Manager

Pyramid Global Hospitality•Austin, TX

11d•$50,000 - $60,000•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: At the Cambria Hotel Austin Downtown, we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the surrounding communities. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Cambria Hotel Columbia Downtown with Pyramid Global Hospitality can mean for you! What you will have an opportunity to do: The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department to ensure a clean, orderly, and guest-ready environment throughout the hotel. This role leads and develops the housekeeping team, maintains brand standards, and ensures exceptional guest satisfaction.

Requirements

2–4 years of housekeeping experience in a hotel environment, with at least 1 year in a supervisory role preferred
Strong leadership and team management skills
Knowledge of hotel cleaning standards and procedures
Ability to work flexible schedules, including weekends and holidays
Strong attention to detail and organizational skills
Proficiency in hotel management systems is a plus
Ability to stand, walk, bend, and lift up to 25–50 lbs as needed
Ability to work in a fast-paced environment

Responsibilities

Oversee daily housekeeping operations, including room cleaning, public areas, and laundry (if applicable)
Conduct routine inspections of guest rooms, public spaces, and back-of-house areas to ensure cleanliness and brand standards are met
Ensure rooms are turned over efficiently to support front desk and occupancy needs
Respond promptly to guest requests and service recovery situations
Hire, train, schedule, and supervise housekeeping staff (room attendants, housepersons, supervisors)
Provide coaching, performance feedback, and disciplinary action when necessary
Foster a positive, accountable, and team-oriented work environment
Manage inventory of cleaning supplies, linens, and guest room amenities
Monitor departmental expenses and work within budget guidelines
Partner with vendors and purchasing to maintain appropriate stock levels
Ensure compliance with all health, safety, and sanitation standards
Maintain OSHA guidelines and proper chemical handling procedures
Support loss prevention and security protocols within the department
Prepare schedules based on occupancy forecasts
Maintain accurate records (inspections, payroll, inventory, maintenance issues)
Collaborate with maintenance and front office teams to ensure seamless operations