Housekeeping Manager

Five Star Premier Residences of Reno • Reno, NV

385d

About The Position

The Housekeeping Manager at Five Star Senior Living is responsible for overseeing all housekeeping and laundry operations, ensuring a clean, safe, and welcoming environment for residents. This role involves leading a team of housekeeping staff, managing inventory, and collaborating with other departments to deliver exceptional service.

Requirements

• Must be at least 18 years of age.
• Must pass State and Company criminal background/drug screens.
• Proven experience (3+ years) in housekeeping management, preferably in a senior living or healthcare setting.
• Strong leadership skills with the ability to motivate and develop a diverse team.
• Excellent organizational and communication skills.
• Knowledge of housekeeping practices, infection control procedures, and safety standards.
• Proficiency in Microsoft Office Suite required.
• Experience with scheduling software (e.g., OnShift) highly preferred.

Responsibilities

• Supervise, coach, and develop housekeeping staff, providing regular feedback and conducting performance reviews.
• Conduct daily walkthroughs to inspect the cleanliness of common areas, public restrooms, and resident rooms.
• Complete room inspections to ensure adherence to cleanliness standards and create work orders to address any deficiencies.
• Inspect model apartments regularly to maintain high presentation standards.
• Manage and maintain inventory of housekeeping and laundry supplies, ensuring adequate stock levels and proper storage.
• Verify deep cleaning processes during room turnovers to ensure units are rent-ready and meet established standards.
• Utilize OnShift scheduling system to create weekly schedules, ensuring appropriate coverage and adherence to budget.
• Uphold resident quality assurance by responding promptly and courteously to resident concerns related to housekeeping services.
• Support sales efforts by ensuring model apartments are impeccably maintained and assist with sales tours as needed.

Benefits

• Comprehensive Medical/Dental/Vision
• 401k + Match
• Competitive PTO
• Life, Disability & other supplemental benefits
• Professional Development Funds
• Wellness Coaching & Personal Support
• Benefits Recognition & Reward Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed