Housekeeping Manager-Envue Autograph Collection, Weehawken, NJ

Blue Sky Hospitality Solutions • Weehawken, NJ

90d

About The Position

Join the team at Envue Autograph Collection, where exceptional service and a commitment to excellence are at the heart of everything we do. We’re looking for a Housekeeping Manager to oversee the daily operations of the housekeeping department, ensuring the highest cleanliness and maintenance standards while fostering a collaborative, team-oriented environment.

Requirements

• Proven supervisory experience in luxury housekeeping operations.
• Strong knowledge of hotel operations, safety regulations, and hospitality law.
• Ability to manage high-stress situations and make sound decisions based on experience and judgment.
• Excellent communication skills, both written and verbal.
• Ability to work flexible shifts, including weekends.
• Previous experience in training and developing a team.

Responsibilities

• Plan, organize, and monitor staff workload to ensure all guest rooms and public spaces meet cleanliness and maintenance standards through regular visual and written inspections.
• Maintain hotel inventory levels by conducting regular checks of guest supplies, linens, and small equipment.
• Effectively handle both internal and external customer needs, utilizing patience and diplomacy to resolve complaints and conflicts.
• Supervise, train, and develop housekeeping staff. Ensure open communication, performance appraisals, and discipline when necessary.
• Ensure adherence to safety, OSHA, and legal requirements. Act as Manager on Duty and remain calm and effective during emergency situations.
• Coordinate closely with other hotel departments to improve communication and enhance guest satisfaction.
• Monitor the implementation of company and brand programs, ensuring compliance with housekeeping quality standards.
• Track guest satisfaction surveys, monitor feedback, and take action to resolve any issues, ensuring a memorable guest experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees