Housekeeping & Maintenance Manager 1 - Club Wyndham Whispering Woods
About The Position
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Housekeeping and Maintenance Manager is responsible for all aspects of the resort housekeeping and maintenance departments, utilizing leadership capabilities to make quick decisions and problem solve to achieve highest quality guest experience while ensuring compliance with quality and financial standards. Responsibilities will include overseeing the daily operation of the Housekeeping/Laundry and Maintenance Departments. This role will ensure that overall unit and common area cleanliness, as well as the resort units are maintained in working order, are within standard as outlined in our Quality Control Program. This individual will effectively manage the housekeeping and maintenance process, in conjunction with front office and other support departments, to ensure owner satisfaction. This role will hire, train, motivate, recognize, coach and develop guest service associates through implementation of incentives and training plans. The Manager will ensure proper staffing and scheduling for maximum productivity; control payroll costs to achieve maximum profitability. This role will also manage and support all financial aspects of the departments.
Requirements
- Understanding of resort financials.
- Strong leadership skills.
- Excellent written and verbal communication skills.
- 2-3 years of management experience at a resort or hotel.
Responsibilities
- Overseeing the daily operation of the Housekeeping/Laundry and Maintenance Departments.
- Ensure overall unit and common area cleanliness
- Ensure resort units are maintained in working order
- Effectively manage the housekeeping and maintenance process
- Hire, train, motivate, recognize, coach and develop guest service associates
- Ensure proper staffing and scheduling for maximum productivity
- Control payroll costs to achieve maximum profitability
- Manage and support all financial aspects of the departments.
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
