Housekeeping Lead

GRAND RIVER CASINOFlora Township, SD
4d$14 - $18

About The Position

To ensure that the highest standards of cleanliness are maintained at the Casino and Lodge in both public and back of the house areas in accordance with the procedures and policies of Grand River Casino and Resort. May be called upon to drive GRC company vehicles as it may apply to other assigned duties.

Requirements

  • Must be age 21 years old.
  • Must qualify for a Standing Rock Sioux Tribal Non-Gaming License.
  • Must have a valid driver’s license.
  • Knowledge of commercial housekeeping in a hotel/restaurant environment preferred.
  • Must understand staff scheduling and be familiar with commercial cleaning supplies and equipment.
  • Requires stamina for constant movement of walking, bending, kneeling, stooping, reaching, repetitive motions, pushing heavy cleaning equipment/carts, working in a warm environment, working with a variety of cleaning chemicals; must have the ability to lift sixty (60) pounds frequently.
  • Must possess hand and finger dexterity for using tools and equipment.

Nice To Haves

  • High school diploma or GED preferred but not required.

Responsibilities

  • Ensure the highest standards of cleanliness and daily upkeep of all public and employee areas.
  • Help identify maintenance needs relating to necessary repairs and preventative maintenance.
  • Be a hands-on housekeeper during shifts.
  • Enforce and oversee the disciplinary and conflict resolution procedures in accordance with Enterprise policies and procedures.
  • Ensure the staff maintain a pleasant and friendly demeanor at all times and to instill in all staff, by example, that guest satisfaction and exemplary service are the standards to be maintained at all times (if the Housekeeping Supervisor and/or Manager are unavailable and/or gone).
  • Assist with regular performance appraisals of all staff.
  • Maintain Title 31 compliance accurately.
  • Other duties as assigned.
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