HOUSEKEEPING LEAD - NAVY GATEWAY INNS & SUITES - NORTH ISLAND, FULL TIME (35 - 40 HOURS)

Navy Exchange Service Command • San Diego, CA

421d • $41,330 - $43,056

About The Position

The Housekeeping Lead at Navy Gateway Inns & Suites is responsible for overseeing housekeeping operations, ensuring that team members meet program standards while performing a full range of housekeeping duties. This role involves leading, training, and inspecting the work of housekeeping staff, maintaining guest relations, and ensuring a clean and safe environment for guests.

Requirements

• High school diploma or GED preferred.
• Valid driver's license required.
• Leadership experience under 1 year preferred.
• No prior experience required.

Nice To Haves

• 6 months of housekeeping experience preferred.
• Open availability including rotational shifts, weekends, and holidays.

Responsibilities

• Oversee and inspect the work of housekeeping team members to ensure program standards are met.
• Train new associates and provide guidance on policies and procedures.
• Maintain work schedules and keep supervisors informed of work status and assignments.
• Conduct daily inspections of guest rooms, common areas, and laundry facilities, documenting findings.
• Ensure the availability of cleaning materials and linen for housekeeping staff.
• Handle guest and staff suggestions and complaints, resolving issues diplomatically.
• Perform a full range of housekeeping services including cleaning guest rooms and public spaces.
• Maintain security of items in storage areas and manage inventory of cleaning supplies.
• Assist with the setup and breakdown of the complimentary self-service breakfast bar.

Benefits

• Free parking
• Dental insurance
• Flexible spending account
• Pension plan
• 401(k) matching
• Life insurance
• Paid annual and sick leave
• Medical/dental insurance
• Tax-free shopping privileges
• Free bus passes
• Discounted tickets at MWR
• Access to Navy Lodge hotels worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED