Housekeeping Inspector

The Greenbrier Hotel
1d$18

About The Position

Inspect room attendant’s performance and hold them accountable when needed. Ensure all areas are up-to-standards by walking floors constantly. Offer positive and constructive feedback to team members on a daily basis. Maintain an effective communication with managers on guest and room issues. Follow up with guest’s requests and ensure work is completed. Track team member’s performance and provide manager with accurate results. Work on projects as needed. Assist with weekly meetings

Requirements

  • Supervisory experience required
  • High School Diploma or G.E.D.
  • Excellent oral and written skills
  • Basic computer skills preferred
  • Experience with Property Management Systems (OPERA, HotSos)
  • Drivers License required
  • Typing- Intermediate/Experienced
  • Data Entry
  • Must be able to lift over 41 lbs. in the following positions: Overhead lift, Floor to Waist Lift, Grasping, Push/Pull, Carrying
  • Reports to Housekeeping Manager
  • Supervises room attendants and housemen according to assignment
  • Able to work under pressure while maintaining a positive attitude.
  • Consistent demonstration of the Ten Essential Attributes
  • Must have good judgment, leadership skills and be attentive.
  • Able to follow instructions and meet deadlines

Responsibilities

  • Inspect room attendant’s performance and hold them accountable when needed.
  • Ensure all areas are up-to-standards by walking floors constantly.
  • Offer positive and constructive feedback to team members on a daily basis.
  • Maintain an effective communication with managers on guest and room issues.
  • Follow up with guest’s requests and ensure work is completed.
  • Track team member’s performance and provide manager with accurate results.
  • Work on projects as needed
  • Assist with weekly meetings
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