Inspector Housekeeping - Holiday Inn, Midland

Suburban Inns•Midland, MI

39d

About The Position

The Holiday Inn of Midland is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Housekeeping Inspector Position can be used as a PAID internship Looking for a FULL-TIME team member to join the team Shifts: 1st shift, looking for someone with weekend availability Wage: Pay based on experience As an Inspector you would be responsible for assisting the Executive Housekeeper and Assistant Executive Housekeeper with the overall operations of the housekeeping and laundry departments according to Suburban Inns’ Core Values and Hotel Brand Standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Requirements

Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience: This position requires a minimum of six months job-related experience
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs
Required Travel: Position does require some travel to other Suburban Inns properties and/or client and vendor locations
Uniform: Uniform and name tag provided. Close-toed shoes are the responsibility of the Team Member.
Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor

Responsibilities

Anticipate and meet the needs and expectations of our guests, then go one step further
Assist with training of Housekeepers and Laundry Team Members as requested by the Executive and Assistant Executive Housekeeper
Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns. Discipline Team Members as needed
Communicate regularly with the front desk to ensure all early outs, late check outs, etc. are taken care of accordingly
Clean rooms as needed according to Suburban Inns and Hotel Brand standards
Assist with laundry and the cleaning of public areas
Inspect all due out rooms to ensure the cleanliness exceeds standards:
When a problem is found in a room, the housekeeper must be sent back to correct it immediately, with guidance if needed
Inspect for safety issues and report any maintenance issues to the maintenance department
Report any special room issues (i.e. damage, smoke, pets, etc.) to the Guest Service Manager, AGM, or GM for charges to be applied
Assist in checking ALL vacant and inspected rooms every day, looking for any issues that need to be addressed
Strip dirty linens off beds in order to assist Team Members
Shuttle clean and/or dirty linens between laundry room and housekeepers
Put away deliveries as soon as they arrive in order to ensure all storage rooms are fully stocked and organized
Maintain a positive attitude throughout the shift, and keep Team Member morale high
Follow all Suburban Inns Processes
Exhibit regular and recurrent attendance records
Other duties as requested by management

Benefits

Hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules
Holiday Pay
8 hours of paid volunteer time per year
Advancement and professional growth opportunities
Monetary recognition program
Monetary referral program
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)