Housekeeping Houseperson (FT)

Human ResourcesHuntington Beach, CA
18h

About The Position

What You Will Accomplish 1. Cleans hotel floors by sweeping, mopping, scrubbing, or vacuuming. Steam cleans or shampoos carpets. Strips, seals, finishes, and polishes floors. Performs heavy cleaning duties, such as shampooing rugs, washing walls and glass, and removing trash. 2. Follows procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures and ensure one’s safety and the safety of others. 3. Assists Room Attendants with stripping beds and removing linens as assigned. Moves linens to and from laundry areas and closets. Restocks guest room supplies and linens. 4. In assigned areas, dusts all furniture, pictures and shelves. Polishes wood, marble and other materials in public view. Cleans glass windows, doors and partitions. 5. Empties trash receptacles and replaces trash bags. Notifies Housekeeping Management about need to replenish supplies. 6. Thoroughly cleans public restrooms, including sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with appropriate cleaning agents as assigned. 7. Immediately reports any noted repairs or maintenance of guestroom, public areas, or back of the house areas. 8. Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. 9. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior. 10. Must wear non-slip, oil-resistant shoes. 11. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. What You Will Bring Houseperson cleans all public areas including entrances, doorways sidewalks, restrooms, restaurants, meeting areas and lobbies. Responsible for the delivery of all facets of floor care, including, but not limited to, carpet cleaning, marble care and restoration, and cleaning and maintaining other hard floor surfaces. Assists Room Attendants with stripping beds and removing linens. Reports damage, mechanical deficiencies, suspicious activities or theft.

Requirements

  • Houseperson cleans all public areas including entrances, doorways sidewalks, restrooms, restaurants, meeting areas and lobbies.
  • Responsible for the delivery of all facets of floor care, including, but not limited to, carpet cleaning, marble care and restoration, and cleaning and maintaining other hard floor surfaces.
  • Assists Room Attendants with stripping beds and removing linens.
  • Reports damage, mechanical deficiencies, suspicious activities or theft.

Nice To Haves

  • Prior housekeeping experience in a hotel environment.
  • Positive attitude and professional demeanor.
  • No formal education required.

Responsibilities

  • Cleans hotel floors by sweeping, mopping, scrubbing, or vacuuming.
  • Steam cleans or shampoos carpets.
  • Strips, seals, finishes, and polishes floors.
  • Performs heavy cleaning duties, such as shampooing rugs, washing walls and glass, and removing trash.
  • Follows procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures and ensure one’s safety and the safety of others.
  • Assists Room Attendants with stripping beds and removing linens as assigned.
  • Moves linens to and from laundry areas and closets.
  • Restocks guest room supplies and linens.
  • In assigned areas, dusts all furniture, pictures and shelves.
  • Polishes wood, marble and other materials in public view.
  • Cleans glass windows, doors and partitions.
  • Empties trash receptacles and replaces trash bags.
  • Notifies Housekeeping Management about need to replenish supplies.
  • Thoroughly cleans public restrooms, including sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with appropriate cleaning agents as assigned.
  • Immediately reports any noted repairs or maintenance of guestroom, public areas, or back of the house areas.
  • Resolves guest complaints within scope of authority, otherwise refers the matter to management.
  • Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
  • Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.
  • Must wear non-slip, oil-resistant shoes.
  • Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
  • Cleans all public areas including entrances, doorways sidewalks, restrooms, restaurants, meeting areas and lobbies.
  • Responsible for the delivery of all facets of floor care, including, but not limited to, carpet cleaning, marble care and restoration, and cleaning and maintaining other hard floor surfaces.
  • Reports damage, mechanical deficiencies, suspicious activities or theft.
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