Housekeeping Houseperson

Oetker Hotels•Palm Beach, FL

43d

About The Position

The Vineta Hotel - situated in the heart of Palm Beach, in homage to an illustrious history dating back 100 years, The Vineta Hotel has been restored to its former splendor and reopens shortly in a familiar location. Two blocks away from Worth Avenue in the heart of Palm Beach, The Vineta embodies the elegant, artistic life of a destination famed for its restaurant scene, designer boutiques and noteworthy galleries. The hotel is the first in the US to join the Oetker Hotels portfolio. Originally called The Vineta Hotel, this landmark dates back to 1926 and is a fine example of Mediterranean Revival architecture seen throughout the destination. A top-to-bottom renovation marks an opportune moment to bring back the original name of this establishment, The Vineta, to clearly mark a bold new chapter in its history. Combining stylish décor with contemporary comfort and the city’s most coveted social setting, complemented by world-class cuisine and unrivalled service, the property will quickly be established as the pinnacle of hospitality in Palm Beach The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels. Missions : The Houseperson-Public Area Attendant is in charge of providing an immaculate experience in regard to in-room-dinning order delivery, cleaning, servicing, and maintaining all guest accommodations, back of the house, and all public areas of the hotel while ensuring compliance with company’s elevated expectations and Leading Quality Assurance standards (LQA). Profile :

Requirements

Minimum 1 year of work experience in a similar capacity with an understanding of luxury hotel standards of service.
High school graduate or equivalent vocational training.
Full-Time position.
Ability to work flexible hours, including days, evenings, weekends, and holidays.
Must possess a valid Driver’s License in good standing.
Able to comprehend, read, write and speak basic English including workplace policies, job instructions, departmental and safety. Ability to clearly communicate with guests and hoteliers.
Knowledge of proper cleaning techniques, proper chemical handling requirements, and use of equipment.
Must be able to provide a warm, friendly, and professional service at all times to hotel guests and fellow hoteliers.
Ability to frequent walking, standing, bending, stooping, kneeling, climbing, crawling, and handling objects and equipment; push, pull, grasp, lift or carry items weighing up to 50 lbs.
Candidates must be legally authorized to work in the United States on a full-time basis at the time of application. Visa sponsorship is not available for the position.

Responsibilities

Clean and stock all assigned public areas of the hotel including all corridors, elevators and landings, stairwells, balconies, patios, public bathrooms, restaurants, pool area, offices, and all service areas including on guest room floors. Remove trash, wipe down shelves/counters; sweep and mop floor; remove non-floor closet items and transport them to proper storage areas.
Remove trash, wipe down shelves/counters; sweep and mop floor; remove non-floor closet items and transport them to proper storage areas.
Timely provide linen supplies, stock floor closets, deliver and retrieve items requested by guests and room attendants.
Safely and efficiently transport guest luggage to and from their rooms, ensuring items are managed with care.
Ensure that equipment is maintained and checked for proper functioning in collaboration with the Engineering department.
Ensure, before each intervention in the room (cleaning, maintenance, linen delivery, etc.) that the guest is not present or, when present, that the guest’s privacy is respected.
Deliver in-room-dining orders to guest rooms promptly and to the highest standard of presentation.
Transport room service trays/items from guest rooms/hallways to the appropriate location.
Maintain good relations and communicates effectively with all departments within the hotel to create an atmosphere conducive to teamwork. Work closely with the Front Office, Maintenance, and Food and Beverage to coordinate implementation of rooms, as well as cleaning schedules for special events and high-traffic areas.
Adhere to health and safety regulations, including proper handling and storage of cleaning chemicals and equipment.
Inspect all furniture for dust, debris, foreign particles, tears, rips and stains and clean/remove/report damages to supervisor.
Inspect, dust, and clean pictures frames, mirrors, fire extinguisher boxes, exit signs, air vents, windows, baseboards, corners, ledges, phones, drapes, doors, planters and plants, lamps, light fixtures, and light switches. Polish all brass surfaces to a high gloss.
Ensure security of guest room access and hotel property; turn over any lost and found items to the supervisor.
Install cleaned or new drapes, make up cribs and rollaway beds and transport them to designated rooms, turn mattress and box springs according to rotation schedule.
Maintain storage closet inventory of cleaning supplies, linens, and equipment; complete requisition for low inventory supplies and submit to supervisor.
Drive company vehicle, to and from storage and laundry facility to gather and deliver linen and supplies (if needed).
Ensure that personal appearance and hygiene standards are an example for the team and reflect a professional image for our guests.