Housekeeping Houseperson

Sensei Wellness Holdings Inc.,•Rancho Mirage, CA

About The Position

The Houseperson works closely with the Room Attendants and housekeeping leadership, supporting them in maintaining the cleanliness of the entire hotel. This position plays an integral role in the Retreat Housekeeping team.

Requirements

Must be 18 years or older
Must have attention to detail
2+ years experience in housekeeping
2+ years experience in Luxury Hospitality setting

Nice To Haves

Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr Agus’ teachings and writings
Collaborative mentality and the ability to recognize how to get things done as a team
Self-confidence and composure to accept critique, process it, and apply the learnings to improve
Resourceful and adaptable, understanding that a big idea can come from anywhere
Open to learning, developing new skills and professional experiences
Loves a good challenge
A strong sense of curiosity
Embraces feedback and constantly seeks to improve
Collaborative and knows how to get things done as part of a team

Responsibilities

Removing trash from work areas to the loading dock/dumpster and removing trash and linen from cleaning carts and housekeeping closets
Reporting any linen shortages or other discrepancies to the appropriate manager or supervisor
Maintaining each storage and distribution area ensuring they are clean and organized
Distributing linen and supplies to designated areas in the hotel in accordance with established par levels in each area
Delivering miscellaneous goods and supplies to guest rooms and delivering linen and supplies to guest floors
Making up and delivering roll-a-way beds and baby cribs
Maintaining cleanliness of guest corridors; sweeping and washing floors, vacuuming carpet, washing walls, dusting furniture and fixtures, cleaning elevators and tracks
Perform all job duties In a safe manner and abide by all safety policies and procedures
Adhere to all company and departmental guidelines
Perform other tasks as requested by supervisor
Demonstrate warmth and sincerity in all interactions
Maintain a professional and welcoming demeanor in both verbal and nonverbal communication
Take ownership of all guest requests and be proactive in ensuring resolution as needed
Maintain impeccable grooming and personal hygiene at all times and wear uniform as directed
Uphold Sensei values in daily practices
Successfully complete all training and certifications needed for the position
Ensure the confidentiality and security of all guests
Report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor
Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
Teamwork - Develop and promote teamwork and cooperation among co-workers
Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces.
Other duties as assigned

Benefits

Competitive Salary
Robust and comprehensive Health Insurance
Medical (100% paid HMO), Dental, Vision, Life, Disability insurance and Voluntary Insurance Plans
Employee Assistance Program
401k Plan Matching
Tax Savings Benefits Plans
Pre-tax 401l Matching Plan
Healthcare Flexible Spending Account (FSA) Saving Plan
Wellbeing Benefit - Monthly allowance for wellness/wellbeing related expenses
Employee Discount Program