Housekeeping Houseperson

Valley Forge Casino Resort • King of Prussia, PA

2d

About The Position

The Houseperson is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Boyd's standards of cleanliness throughout the hotel tower, as directed. Deliver clean linens, towels, and amenities to guest rooms and housekeeping stations. Collect soiled linens, trash, and trash receptacles from guest rooms and public areas. Maintain public areas, corridors, stairways, and service areas in a clean and orderly condition. Assist in cleaning and polishing furniture, fixtures, and surfaces as assigned. Report maintenance issues, safety hazards, or equipment malfunctions to the supervisor. Assist housekeeping team with room cleaning as needed, including vacuuming, dusting, and replenishing supplies. Ensure housekeeping carts are stocked and organized for efficient workfow. Follow all safety, sanitation, and organizational policies and procedures.

Requirements

• Ability to communicate effectively with guests as well as all levels of employees.
• Ability to clean and replenish soft and hard supplies.
• Ability to effectively and efficiently move from floor to floor as needed.
• Demonstrates knowledge of housekeeping practices and procedures.
• Ability to communicate in English and understands directions.
• These skills and abilities are typically acquired through one year’ progressive experience in hotel housekeeping.
• Must successfully pass background check
• Must successfully pass an alcohol and drug screening
• Must be 18 years of age

Responsibilities

• Deliver clean linens, towels, and amenities to guest rooms and housekeeping stations.
• Collect soiled linens, trash, and trash receptacles from guest rooms and public areas.
• Maintain public areas, corridors, stairways, and service areas in a clean and orderly condition.
• Assist in cleaning and polishing furniture, fixtures, and surfaces as assigned.
• Report maintenance issues, safety hazards, or equipment malfunctions to the supervisor.
• Assist housekeeping team with room cleaning as needed, including vacuuming, dusting, and replenishing supplies.
• Ensure housekeeping carts are stocked and organized for efficient workfow.
• Follow all safety, sanitation, and organizational policies and procedures.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed