Housekeeping Houseperson (Full-Time) | InterContinental Miami Downtown

InterContinental Hotels Group • Miami, FL

70d • $17

About The Position

As Housekeeping Houseperson, you will assist room attendants on assigned floors/sections; collect dirty linen and transport to laundry chute, deliver fresh linen to room attendant carts throughout the day. May assist with stripping linen from room and/or cleaning the public areas. Deliver and retrieve items requested by guests and housekeeping staff.

Requirements

• Basic reading, writing and math skills.
• Some housekeeping experience and ability to speak English preferred.
• This job requires ability to perform the following:
• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds.
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping and kneeling
• Communication skills are utilized a significant amount of time when interacting with guest and employees
• Reading and writing abilities are utilized often when reading assignments and completing checklists.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Responsible for the cleanliness and organization of floor closets; removing garbage from the service elevator landing, wipe down shelves/counters; sweep and mop, remove non-floor closet items and store in appropriate areas by the end of the shift.
• Assist room attendants with heavy items such as mattresses and linen. Deliver linen and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants carts and closets and transport to laundry chute.
• Throw any recycled items down the recycle chute (except glasses and boxes)
• Responsible of maintaining the cleanliness and condition for their own sections/floors.
• Responsible for shampooing carpet in guestrooms and designated hallways/floors.
• Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean public areas in the prescribed manner while following department standard operating procedures.
• Report to office coordinator needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

Benefits

• We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees.
• Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.
• Most importantly, we'll give you the room to be yourself.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees