Housekeeping Houseperson (Full-Time) | InterContinental Miami Downtown

IHG Career

95d • $16

About The Position

As Housekeeping Houseperson, you will assist room attendants on assigned floors/sections; collect dirty linen and transport to laundry chute, deliver fresh linen to room attendant carts throughout the day. May assist with stripping linen from room and/or cleaning the public areas. Deliver and retrieve items requested by guests and housekeeping staff.

Requirements

• Basic reading, writing and math skills.
• Some housekeeping experience and ability to speak English preferred.
• Ability to carry or lift items weighing up to 75 pounds and push and/or pull items up to 300 pounds.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping and kneeling.

Responsibilities

• Responsible for the cleanliness and organization of floor closets; removing garbage from the service elevator landing, wipe down shelves/counters; sweep and mop, remove non-floor closet items and store in appropriate areas by the end of the shift.
• Assist room attendants with heavy items such as mattresses and linen.
• Deliver linen and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants carts and closets and transport to laundry chute.
• Throw any recycled items down the recycle chute (except glasses and boxes).
• Responsible for maintaining the cleanliness and condition for their own sections/floors.
• Responsible for shampooing carpet in guestrooms and designated hallways/floors.
• Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean public areas in the prescribed manner while following department standard operating procedures.
• Report to office coordinator needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

Benefits

• Hourly pay rate of $16.50.
• Comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k).
• Hotel discounts worldwide.
• Access to a wide variety of discount programs.
• Opportunity to work with a great team of people.

What This Job Offers

• Number of Employees: 5,001-10,000 employees