Housekeeping House Attendant
About The Position
The Houseperson is responsible for supplying the Room Attendant with clean linens, maintaining the floor, and performing any assigned projects given by management, while adhering to company standards. Approach all encounters with guests and employees in a friendly, service oriented manner. Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working. Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations. Check daily assignments/ daily duties. Gather all cleaning supplies and return them daily. Complete all assigned cleaning duties in designated areas. Vacuum floors in public areas. Thoroughly clean and restock all closets per 8 hour shift. Maintain clean service areas at all times. Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set up. Remove all trash and dirty linen from guest floors. Report all lost and found items to housekeeping supervisor immediately. Keep all hallways, public areas, and closets clean, neat, swept and vacuumed. Clear ash urns. Remove gum, wall spots, and floor spots with appropriate chemicals. Wipe glass, pictures, windows, and public telephone areas. Clean public restrooms and replace products. Report all guest borrowed items (irons, boards, hair dryers, etc.) to House person for safe return back to Housekeeping. Report any maintenance items immediately to supervisor or office coordinator. Empty/ restock housekeeping carts per 8 hour shift. Perform any requests given by management.
Requirements
- High school diploma and /or experience in a hotel or related field preferred.
- Long hours sometimes may be required.
- Medium work – Exerting up to 50 pounds of force occasionally, and /or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
- AM shifts are regular but occassionaly, PM and overnight shift may be required.
Responsibilities
- Supplying the Room Attendant with clean linens
- Maintaining the floor
- Performing any assigned projects given by management
- Adhering to company standards
- Approach all encounters with guests and employees in a friendly, service oriented manner
- Maintain regular attendance in compliance with Fairmont Standards
- Maintain high standards of personal appearance and grooming
- Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations
- Check daily assignments/ daily duties
- Gather all cleaning supplies and return them daily
- Complete all assigned cleaning duties in designated areas
- Vacuum floors in public areas
- Thoroughly clean and restock all closets per 8 hour shift
- Maintain clean service areas at all times
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set up
- Remove all trash and dirty linen from guest floors
- Report all lost and found items to housekeeping supervisor immediately
- Keep all hallways, public areas, and closets clean, neat, swept and vacuumed
- Clear ash urns
- Remove gum, wall spots, and floor spots with appropriate chemicals
- Wipe glass, pictures, windows, and public telephone areas
- Clean public restrooms and replace products
- Report all guest borrowed items (irons, boards, hair dryers, etc.) to House person for safe return back to Housekeeping
- Report any maintenance items immediately to supervisor or office coordinator
- Empty/ restock housekeeping carts per 8 hour shift
- Perform any requests given by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
