Housekeeping | Guest Room Attendant

Omni Hotels & Resorts•Fort Lauderdale, FL

5d•Onsite

About The Position

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. JOB PURPOSE: To service and clean vacant or occupied guest rooms in accordance with Omni standards.

Requirements

Able to maintain a 4-Diamond level of service.
Able to work with Management on special projects.
Attention to detail.
Maintain a professional business appearance, attitude, and performance.
Must be able to work a variety of shifts, including weekends and holidays.

Responsibilities

Respond to all guest requests appropriately.
Complete credit assignment within your 8 hours scheduled shift.
Keep all storage areas neat and clean
Keep the supply cart neat and organized at all times.
Supply cart is kept outside in front of the guest door in which you are servicing.
Attendant sign must be placed outside of the guest door while room is being serviced.
Door stoppers must be used whenever guest door is open.
Check all equipment prior to and after its use to ensure that it is in good working order.
Report any maintenance issues in the guest rooms immediately.
Remove room service tables and trays from guest room and floors.
Remove dirty linen and dispose in the designated area.
Abide by the Lost and Found procedures to ensure safe return of guest belongings
All guest rooms must be punched into the device before and after cleaning.
Maintain guest hallways neat and free of linen and garbage at all times.
Knowledge of hotels facilities and events.
All VIP rooms take priority and should be cleaned first.
To ensure hotel, guest and associates are maintained in a safe and secure environment.
Complete all projects that are issued by the housekeeping leadership team.
Duties and responsibilities and work locations may change or be assigned at any time based on business needs.